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Spring Newsletter 2025

Welcome to our Spring Newsletter

Welcome to our Spring Signpost newsletter. We have included our Spring Covernotes. A digital PDF version is available to download here.

In this issue of Covernotes contains the following articles:

  • Figure it out to avoid floods of tears
  • Reputation rules, so protect it well
  • The risks associated with ESG strategies
  • Be vocal about ‘silent killer’ risks

Also included in this Signpost are:

  • 5 Ways to Improve your Motor Fleet and Reduce Premiums
  • Insurance Challenges for Groundworkers in 2025
  • The Right Indemnity Period for Business Interruption Insurance
  • NHS & Private Sector – A Necessary Union or a Slippery Slope?

We hope you enjoy the newsletter. If you have any questions, please do not hesitate to contact myself or one of the team.


Best wishes,

Matthew Collins
Managing Director
Ascend Broking
Direct Dial: 01245 449 060
Email: [email protected]


Ascend News


  • Ascend is thrilled to announce we have been shortlisted for not one, but two awards at the Modern Claims Awards. We will be attending the ceremony in April for Broker of the Year and Rising Star of the Year. Read more, here.


  • Our Managing Director, Matthew Collins, features in the Business Times. Discover Matthew's article, here.


  • Workplace health insurance – Is your business underinsured? Read more, here

Read more news here...

Discover our latest thought leadership on developing insurance-related issues

Click here

Feature Blog

5 Ways to Improve your Motor Fleet and Reduce Premiums

Running a motor fleet? Then you already know that motor fleet insurance is one of your biggest expenses. However, there is some good news on the road ahead, as with a little forethought, you can take control of your premiums. The trick? Reducing claims and improving your fleet’s risk profile.


Fleet insurance rates are based on a three-year claims history. Every accident, every repair bill and every payout adds up to a higher premium. If your claims report is littered with incidents like ‘hit stationary vehicle’ or ‘third party came up on blind side,’ you’re paying more than you should be. And the worst part is that many of these accidents are avoidable.

The reality is that your drivers hold the key to lowering your costs. A safer fleet means fewer claims, which means lower premiums. And with insurance rates rising across the board, keeping claims in check is essential for keeping your business profitable. . Here’s how to get started:


  1. 1.Motivate your drivers - Happy, engaged drivers make safer drivers. A little motivation goes a long way in reducing accidents. Try incentives like ‘Driver of the Month’ awards or end-of-year accident-free bonuses. On the flip side, some companies implement penalty schemes where drivers contribute to the excess if they’re at fault. Either way, making drivers accountable helps them take safety seriously, each and every time they’re out on the road.


  1. 2.Hire smart - Not all drivers are created equal. A thorough recruitment process can save you a fortune in the long run. Make sure candidates are vetted properly and, wherever possible, conduct interviews with someone who understands the role’s demands. Relying simply on word-of-mouth recommendations is a gamble you may not want to take.


  1. 3.Keep skills sharp with driver training - Over time, even the best drivers can get sloppy; bad habits creep in, hazard perception fades and awareness of rule changes becomes non-existent. Regular training sessions help keep standards high and reinforce safety measures, and remember, a solid training programme doesn’t just improve driving skills - it also shows your commitment to safety, which can help with disciplinary procedures if needed.


  1. 4.Plan routes wisely - Unfamiliar roads, tight schedules and last-minute route changes can lead to stress and mistakes, so smart route planning reduces risk, although don’t rely solely on GPS! Always allow time for route prep and consider factors like road conditions, traffic density and pedestrian areas. Whenever possible, have both a ‘Plan A’ and a ‘Plan B’ route on the cards.


  1. 5.Have a post-accident plan - Accidents happen, but what you do after an incident can make a big difference in managing claims and preventing future issues. Have a clear process in place for reporting, recording, investigating and evaluating accidents. The right procedures help you collect crucial information that could assist your insurer in defending claims: potentially saving you thousands. Read our claims guide


A proactive approach to fleet management isn’t just about cutting costs, it’s about keeping your drivers safe, your vehicles on the road and your business running smoothly. Put these tips into action, and you’ll be on your way to lower premiums and a safer fleet.


Why reporting claims straightaway is so important in reducing claims costs


Check out our latest blog articles:

Ascend Law Hub

Access to our specilaist law hub - available to all Ascend clients

Expert resources

DIY legal templates

Live chat service

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Our simple carbon offsetting client scheme

We will automatically plant a tree for you, offsetting your carbon emissions.

6,500 trees and growing!

Join us in planting the Ascend Forest as part of our environmental sustainability project.

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Ascend 360 Fleet Management

Combining state of the art technology, driver well-being and risk management in one insurance programme - all available from our simple dashboard

Further information:


67% of cyber incidents are due to employee error

Safeguard your business against cyber attacks today.

47% of UK businesses wrongly believe traditional insurance covers cyber crime.

Read more on credit insurance, here.

Contact Us

 01245 449060
MON-FRI 09.AM – 5.00.PM
[email protected]


Your feedback helps demonstrate to other businesses our high-quality service and advice.

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