Don't Delay, Report Today!
Why reporting claims immediately is so important
A claim cost will double when reported 14 days after the accident vs within the 1st 12 hours
The Benefits of Early Reporting
A report from a driver within hours of an accident allows us to instigate liability and indemnity investigations. This leads to earlier resolutions in all aspects of a claim.
Early intervention of a fault claim means we can manage repair costs and excessive credit hire costs effectively.
When insurers receive upfront information about an incident & the third party involved, this saves a lot of back & forth for the you and results in a smoother claims experience.
More information - why claims cost are increasing - click here
Download the Ascend claims app
Report claims immediately from the roadside with our Award-winning digital claims app
The Ascend Claims APP Guide
The Ascend Claims App - Back Office
If you’ve had a motor incident, don’t park it.
Report it immediately.
Ascend Broking Claims - Claims reporting mobile app
Incentivise your drivers to report claims instantly
What can you do?
Successful Intervention
Additional Guides
We are pleased to offer our new guides, designed to help you and your staff manage your business.
All these guides should be read in conjunction with your policy schedule and wording, as each will have specific terms and conditions to ensure cover is maintained.
In this guide we provide advice on:
- Motor claims - what to do
- Liability claims - information to obtain
- Claims Notifications & Process
- Ascend 360 Fleet Management Service
- AscendRisk
- Download our rising claims inflation guide
- Why reporting claims instantly is key
- Claims Inflation - a guide to what is driving the increase in claims costs
Please find enclosed details of the claims team who will oversee your day-to-day servicing of your account.
Please direct any requests:
Claims:
[email protected]
We also have our award-winning customer portal, mobile app and claims reporting app available for you to access documentation and more, 365 days a year:
75% of claims costs are third parties
Notify insurers of any incident as soon as you can - in some cases cover can be declined if they deem long delays have prejudiced their position-defending or settling
Other Considerations
- Fleet Management
- Driving Risk
- Driver Training
- Real-Time Tracking
- Performance League Tables
- Telematics Review
- Unsafe Driving Reports
- And more...
Prevention before cure
Our main focus is on accident prevention; a proactive rather than reactive way of managing your fleet risks
Contact Us
01245 449060
MON-FRI , 09.00AM – 5.30.PM
[email protected]
www.ascendbroking.co.uk
Content provided by:
Ascend Broking
Aviva Insurance Company - Direct Commercial - ERS