Layer 1


Ascend Signpost

Motor Fleet Insurance Market Review 2023

Within this guide:

  1. 1.Increase in claims costs
  2. 2.Claims inflation drivers
  3. 3.Electric vehicles
  4. 4.Insurance rating factors
  5. 5.Recommendations

Ascend Signpost

Motor Fleet Insurance Market Overview The motor insurance market benefited from a low claims frequency during the COVID-19 pandemic, but as we have returned to normality the number of motor fleet claims have increased inline with the increase of vehicles on the road. Fleet managers have faced:

  • An increase in demand for driving experience
  • A lack of driver availability
  • Increased use of agency and less experienced drivers
  • A rise in frequency of losses across commercial fleets

The average value of a motor claim continues to increase due to rises in:

  • The average cost of maintenance & repairs
  • The price of new cars.
  • Increase in in-built technology
  • Supply chain delays
  • Extended repair times
  • Associated credit hire costs
  • Social claims inflation


INCREASE IN MAINTENANCE COST OF MOTOR VEHICLES IN THE UK

Source: Office for National Statistics

I hope that you find our Insight of use and how you can possibly combat the present market obstacles. We would be delighted to have a more detailed conversation with you.


Kind regards,

Matthew Collins
Managing Director
Ascend Broking Group Ltd
Tel: 01245 449060
Email: [email protected]

CLAIMS INFLATION DRIVERS


1. SUPPLY CHAIN ISSUES

Supply chain issues due to the pandemic, the Russia-Ukraine war, and global chip shortages

2. VEHICLE THEFT

An increase in vehicle theft. No.1 are thefts of Range Rovers and other high end SUV vehicles.

3. TECHNOLOGY

Technological innovation increases costs and repair time

4. FRAUD

An increase in insurance fraud

5. SOCIAL INFLATION

A changing compensation environment following the whiplash reform e.g. personal distress claims becoming more prevalent

6. VEHICLES

An increase in new & used car prices

ELECTRIC VEHICLES

EV INCREASED REPAIR COSTS

Electric vehicle (EV) numbers continue to increase. These vehicles are powerful with typically quicker acceleration compared to those with internal combustion engines (ICEs) creating higher risk particularly for inexperienced drivers.

Not only can repair costs be higher for EVs than for internal combustion engine vehicles but in case of an accident they are also more likely to result in a complete write-off. EVs also tend to be more expensive than their equivalent ICEs and insurers do therefore continue to apply differential rating and more restrictive terms for EVs.


NEW VEHICLE REGISTRATIONS

Source: SMMT

OTHER INSURANCE MARKET FACTORS


INSURANCE RATING PRESSURES

Other factors that have affected insurers are:

REINSURANCE PREMIUM INCREASES/REDUCED LIMITS

Concern over global natural catastrophes, climate change, food shortage & more have meant that the January 2023, reinsurance renewal negotiations have imposed substantial rate increases of 30-50% on insurers (for large losses) and has meant that many have had to have higher retention levels (increase in single claims level)

PART DELAYS

Delay in supply chain for materials, increase in costs and delay in receiving.

INFLATION, VALUATIONS, SUPPLY CHAINS, BREXIT AND UKRAINE

A fragile global economy is forcing governments and central banks to balance the threat of recession with severe inflationary pressure as we tentatively emerge from Brexit, the Covid pandemic, currency fluctuations steady themselves and supply chains begin to recover. All insurance markets including Property, Casualty, Professional Liability, Financial Lines, Cyber, Accident and Health, Aviation and Trade Credit have felt the impact of Russia’s invasion of Ukraine to a differing extent, alongside the current volatility in international markets.

POLICY COVERAGE, TERMS AND CONDITIONS An increase focus on the terms of the policy, driving warranties and cover provided by insurers.

Motor Market

The UK Motor market saw premium rate reductions immediately after the pandemic, as insurers profited from the reduction in traffic and accidents during lockdowns and as working patterns and trends changed for the year ending June 2022 (UK Government, November 2022).

This has been short lived as accident figures “broadly show a return” to pre pandemic trends for the year ending June 2022 (UK Government, November 2022). Lighter exposures (private cars and vans) benefited most from this, with the heavier exposures still seeing increases due to increased loss potential and a lack of market competition. For Motor, this includes Haulage and Logistics, Couriers and Motor Trade, especially for Prestige and Self Drive Hire fleets.

The far more pressing issue for Casualty and in particular Motor insurers is the rise in claims costs and inflation in 2022 which is seeing insurers push for double digit rate increases even on well performing Fleets. This is due to Advanced Driving Assistance Systems (ADAS) and other new technology in vehicles which may reduce the frequency of accidents, but has a negative impact on repair costs.

The rapid growth in demand for electric vehicles also increases repair costs alongside the inflated credit hire costs and vehicle write offs arising from the lack of availability of vehicles and parts from Europe since Brexit, Covid, the invasion of Ukraine and the severe automotive supply chain restrictions which are beginning to ease in 2023.

Ukraine produces 50% of the worlds’ neon which is needed for the production of semiconductor chips (Reuters, March 2022), along with wire harnesses, nickel and palladium used in electric batteries and catalytic convertors.

The UK also imports 80% of its automotive components from the EU (ACEA, March 2022) and the fallout from Brexit, energy price increases and a weakening pound has inflated prices. Lockdowns in China also continue, which is a major manufacturing and logistics centre for ancillary parts.

The average used car price has increased by £3,300 in two years since the pandemic (Auto Trader, August 2022) and dealerships reported a 27% increase in used car prices in H1 2022 (Yahoo Finance, August 2022). New car registrations fell by 24.3% in the UK in 2022, the weakest performance since 1996 (SMMT, July 2022).

Theft and fraud are at record levels, which is often seen during economic downturns, whilst catalytic converter theft (which contain precious metals that have risen substantially in price) rose over 100% in 2020 and 2021. The theft of keyless vehicles from relay attacks is at an all time high especially for luxury vehicles such as Range Rovers (Allianz, December 2022).

The Motor repair market is also experiencing serious labour shortages for electric vehicle repairs, with only 6.5% of the motor mechanic workforce qualified to service electric vehicles (Institute of the Motor Industry, January 2022).

All of the above mean insurance premium growth has not kept up with claims inflation in 2022. The insurance market has therefore started to harden with a number of insurers seeking rating increases across their portfolios. Motor fleet remains an area of selective acceptance, with many large insurers only writing motor in conjunction with other profitable lines of business.

Motor insurers are looking to increase rates by 10-20% on average performing risks.

Fleet operators with good risk management controls might benefit from repricing their risk. However, this will require a risk analysis that produces the data needed to attract the interest of insurers with a broker that specialises within the sector.

Recommendations


Without taking any action, insurance buyers will face a premium increase at renewal. To improve renewal conditions, fleet operators need to demonstrate a robust risk and claims management strategy that can convince underwriters that it effectively reduces the risk of claims. Such a strategy needs to lead to quick response times following incidents to control costs and include evidence of effective risk reduction programmes.

WOULD YOU LIKE TO KNOW MORE?

One of our consultants will be happy to discuss any enquiry and provide advice-driven solutions

Tel: 01245 449060

CONTACT

Ascend Broking Group

Email [email protected]
Phone 01245 449 060
Web www.ascendbroking.co.uk



Ascend Overview

We are a specialist UK leading independent insurance broker.

What makes US stand apart is also what makes us better:

Independence

Private ownership

Customer solution ethos

Sector specialists

A Market-leading team

38 industry award recognitions since 2017

With connections & expertise that reaches across the insurance market, Ascend deliver a unique and personal customer centric service.


Our 96% client retention rate speaks for itself.


Ascend award-winning team

Additional motor fleet management guides we provide advice on:

You can also report all your claims immediately via our Ascend Claims App.

Ascend Signpost

Our sector specialists discuss the most pressing issues businesses are facing today and develop insights – to help our clients reduce volatility and improve business performance. Read our signpost by clicking here