OptiVAN Warranty Coverage and Competitor Comparison
Why is the OptiVAN Warranty Australia’s best?
At Protection Brands, we have the faith and experience with our OptiVAN 9H+ Graphene Ceramic Exterior Protection and Co-Polymer Interior Protection and their technology. This is why we are able to provide Australia’s best warranty, terms and support for a customer and their new leisure vehicle.
Without a doubt, OptiVAN is the Optimal Protection for a Caravan, Camper, RV or Motorhome.
It gives us great pleasure to provide you with this document so you can have all the right information and we can prove as well as back up our claim of being Australia's Best!
You need to know about our experience as a starting point because Protection Brands is unmatched when it comes to Product and Creditability in Aftermarket!
Protection Brands is a division within Australia's largest and best dealer protection provider who has been operating in Australia for more than 65 years and has protected more than 5 MILLION (5,000,000+) vehicles in Australia during this time.
It is our extensive 65+ years experience, advanced product and technology that is continuously updated and developed, dedication to consumers, in-house R&D as well as manufacturing and best in class protection products for the automotive, aerospace and caravanning industries that has ensured Protection Brands is the OEM, Dealer and consumer partner of choice for over 5 Million Australians!
Working with some of the largest Automotive and Caravanning Dealer Groups in Australia as well as some of the most recognized vehicle OEMs such as:
- Mazda Australia for the Mazda Premium Car Care Program which is the only vehicle care program approved and endorsed by Mazda Australia, with our Permagard Automotive range.
- Mercedes-Benz Asia Pacific (Passenger and Commercial Vehicles) for the Mercedes-Benz Car Care Program with our Permagard & CERFACE ranges
- Honda Australia for the Honda Genuine Car Care Program which is the only vehicle care program approved and endorsed by Honda Australia, with our Permagard Automotive range.
- Mitsubishi Australia for the Mitsubishi Motors Diamond Protect Program which is the only vehicle care program approved and endorsed by Mitsubishi Motors Australia Limited (MMAL) and Mitsubishi Motors Corporation (MMC) Japan, with our Permagard Automotive range
Throughout the history of our business, our capability, our technology and our exclusive products, we quite literally have the most tested, endorsed and proven paint compatible protection systems, period!
Protection Brands and our product ranges carry the highest levels of certification and approvals from the world’s most recognisable paint manufacturers such as AkzoNobel, PPG and Sherwin-Williams, as well as endorsements, testing and approvals from engineering teams across more companies, in more nations than any other protection product on the market.
Including but not limited to, the Protection Brands product range has been tested, endorsed and or used by the biggest names in transportation, globally.
Check out some of these businesses, agencies and departments later on below.
The OptiVAN Warranty
On top of the actual OptiVAN product which you can read about here > Introducing the OptiVAN, the Optimal protection for your Caravan, Camper, RV or Motorhome, what sets OptiVAN apart even further again, in comparison to other brands, is our LIFETIME WARRANTY, WARRANTY INCLUSIONS and after purchase CUSTOMER SUPPORT.
Protection Brands is focused on delivering the highest level of customer service and nowhere more important for this is in the event of a warranty enquiry or claim.
The OptiVAN range includes Australia’s best LIFETIME warranty coverage for Caravans, Campers, RV’s and Motorhomes, especially when compared to other major providers to the Caravanning industry.
For example, there are things we do NOT do, that they do, such as:
- They have annual and or ongoing inspections
- They have annual and ongoing requirements for reapplications
- They require you to attend the same supplying dealer for your inspections or reapplications.
- They have additional costs or hidden fees that apply
- They require Caravans to be registered at all times for the warranty to remain valid
- They have a limit of $ liability and will only repair your caravan up to a certain $ amount
- They have a limit to how many claims you can make, even with “Lifetime Transferrable Warranty”
What does the OptiVAN National Lifetime Exterior & Interior Warranty Cover?
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
No other protection product for the Caravanning industry warrants against as many contaminants as the OptiVAN range, nor looks after you as well as the OptiVAN range. Period!
Warranty / Guarantee Terms & Conditions Comparison
The following table compares some of the differences in product and warranty or guarantee terms between the OptiVAN product and the products of other caravan protection companies (referred to as providers).
NOTES: |
(a) There are six other caravan protection companies used in the Table for comparison purposes: Paintseal, Vantec, RVGard, Ozone Shield, MaxxiTech and ArmourOne (referred to as the ‘provider/s’); |
(b) If, in their terms and conditions, a provider does not expressly state that an item is covered by their warranty or guarantee, the item has been marked “does not state” in the Table; |
(c) While some providers might not expressly state that they don’t cover the item in their warranty or guarantee, they do state that if the item is not mentioned in their performance descriptions, then the item is not covered by the warranty. As a result, we have marked the item as “no” in the Table; |
(d) We have highlighted in bold, the best result for each warranty item in our view, to assist you to identify which provider performs the best, line by line. |
(e) We have prepared a benefit score at the bottom of the table highlighting the scores for each provider to assist you in identifying which provider performs the best, overall. |
The providers Warranty and orGuarantee is Transferrable to asecond owner |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | No | Yes | No | Yes | Yes |
Period of cover for brand new Caravans |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
10 Years | Lifetime | 10 Years | Lifetime | Lifetime | Lifetime | Lifetime |
Period of cover for the front & rear ofbrand new Caravans |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
2 Years | Lifetime | 10 Years | Lifetime | Lifetime | Lifetime | Lifetime |
Period of cover for the roof of brandnew Caravans |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
1 Year | Lifetime | 10 Years | Lifetime | Lifetime | Lifetime | Lifetime |
Period of cover for caravans up to 3months old from date of firstregistration |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
2 Years | Lifetime | 10 Years | Lifetime | Lifetime | 6 Years | Lifetime |
Period of cover for caravans between 3and 12 months from the date offirst registration |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
2 Years | Lifetime | 10 Years | None | Lifetime | 6 Years | Lifetime |
Period of cover for caravans up to 12months of age from the build dateeven if the caravan is still new |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
2 Years | Lifetime | 10 Years | Lifetime | Lifetime | Lifetime | Lifetime |
Period of cover for used caravansbetween 12 Months and 5 years of agefrom the build date |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
2 Years | None | 5 Years | None | None | 6 Years | Lifetime |
Period of cover for used caravans overthe age of 5 years from the build date |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
2 Years | None | 3 Years | None | None | 6 Years | 10 Year Pro-Rata |
Period of cover for used caravans withgelcoats up to the age of 5 years fromthe build date |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
1 year | None | 5 Years | None | None | 6 Years | Lifetime |
Limit of liability for repairs |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
Unlimited | Unlimited | $10,000 | $2,000 | Market Value | Unlimited | Unlimited |
Limit to number of claims againstwarranty or guarantee |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
Unlimited | Unlimited | Financial Limit as above | Financial limit as above | Financial limit as above | Unlimited | Unlimited |
Requires an annual and or ongoinginspection and or reapplication |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
Yes | Yes | No | No | No | No | No |
Cover is voided if the caravan does notundergo the annual and or ongoinginspection and or reapplication |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
Yes | Yes | No | No | No | No | No |
A fee is payable by the customer for allrequired inspections |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
Does not state | Yes | No | No | No | No | No |
Cover is voided and or negated if theproviders cleaning products are notpurchased and used to clean thecaravan |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
Yes | Yes | No | No | No | No | No |
Warrants against loss of gloss |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
Yes | Yes | Yes | Does not state | Yes | Yes | Yes |
Warrants against damage from bugsplatter |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | No | No | No | Yes | Yes |
Warrants against damage from tree sap |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | Yes | No | Yes | Yes | Yes |
Warrants against damage from watermarks |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | No | No | No | No | Yes |
Warrants against damage from mineralbuild up |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | No | No | No | No | Yes |
Warrants against damage from birddroppings |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | Yes | Does not | Yes | Yes | Yes |
Warrants against damage from batdroppings |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | Yes | Does not | Yes | Yes | Yes |
Warrants against damage from berrystaining |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | No | Does not | No | Yes | Yes |
Warrants against damage from leafstaining |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | No | Does not | No | Yes | Yes |
Warrants against damage fromoxidisation |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | Yes | Does not | Yes | Yes | Yes |
Warrants against damage fromdiscolouration |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | Yes | Does not | Yes | Yes | Yes |
Warrants against damage from fading |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | Yes | Yes | Does not | Yes | Yes | Yes |
Warrants against damage from roadgrime |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | No | No | No | Yes | Yes |
Warrants against damage from makeup |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | No | Does not | Does not | Yes | Yes |
Warrants against damage fromsunscreen |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | No | Does not | Does not | Yes | Yes |
Warrants exterior checker plate panels |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | Does not | Does not | Does not | Does not | Does not | Yes |
Requires customer to register thewarranty online themselves in orderfor the warranty to be valid and notvoided |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | No | No | Yes | No | No |
Requires customer to contact thesupplying dealer in the first instance inorder to facilitate a warranty claim |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | No | No | Yes | No | No |
Any lapse in caravan registration voidswarranty and cover |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | Yes | No | Yes | No | No |
Requires proof of current registrationfor any and all warranty claims orrepairs |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | No | Yes | No | Yes | No | No |
Cover is voided if the caravan is utilisedduring professional fishing trips |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | Yes | No | No | No | No | No |
Cover is voided if the caravan is subjectto being in, near and or is affectedby salt water for any period of time |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
Yes | Yes | No | No | No | No | No |
Cover is voided if the caravan is incontact with a beach for more than 2months |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | Yes | No | No | No | No | No |
Cover is voided if the caravan isdamaged in any way from off roadactivities |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
No | Yes | No | No | No | No | No |
Cover is voided if the caravan is usedduring any beach lifeguard activities |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
Does not | Yes | Does not | Does not | Does not | Does not | No |
Cover is voided if the caravan is usedduring any mining and or constructionactivities |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
Does not | Yes | Does not | Does not | Does not | Does not | No |
Provider does not cover, acceptresponsibility and or does not warrantthe quality of their application andwarranty is voided if application oftheir product is deemed poor |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
Warrants | Warrants | Warrants | Warrants | Warrants | Does not | Warrants |
BENEFIT SCORE OUT OF 43 |
Paintseal | Ozone | Maxxi- | Vantec | RVGard | Armour | OptiVAN |
11 / 43 | 15 / 43 | 17 / 43 | 19 / 43 | 22 / 43 | 32 / 43 | 43 / 43 |
Disclaimer |
Please note: |
(a) Information contained in this is up to date as at November 2023; |
(b) Information contained in the Table has been extracted from each provider’s full warranty terms and conditions, which are included below for your information and direct comparison. Please read each provider’s terms and conditions carefully and make your own assessment as to which provider is best suited to your needs; |
(c) We are not in any way responsible for and make no representations about the accuracy of the terms and conditions of each provider. Further, providers may change or update their warranty terms and conditions from time to time. We are not responsible for any change or update made, the accuracy of the information and/or any inconsistencies contained in the table or in this document at all; |
(d) It is your responsibility to ensure that at all times you make your own enquiries and conduct your own research as to each provider’s terms and conditions to determine for yourself the benefits of each provider. |
(e) A 'new' caravan is considered to become a used and or pre-owned caravan after it has been purchased by a customer, registered in their name and the customer has taken initial delivery of the caravan from the dealership |
TO VIEW EACH PROVIDERS WARRANTY DOCMENTS, TERMS AND CONDITIONS, PLEASE SCROLL TO THE BOTTOM OF THIS PAGE
The Protection Brands range has received more endorsements, gone through more testing, has more approvals and is used by more engineering, design and aftercare teams across more companies, in more nations than any other protection product on the market across the Automotive, Caravanning, Aerospace and Marine markets.
Here are just some of those businesses:
Airline Manufactures
Boeing | Airbus |
Textron Aviation | Beechcraft |
Ceesna | Gulfstream |
Embraer | Dassault Aviation |
Bombardier | Hawker |
Airline Companies
Qantas | Virgin |
Jetstar | Tiger Air |
Etihad | Qatar |
Air New Zealand | REX |
Automotive Manufactures:
Mercedes-Benz | Porsche |
BMW | Audi |
Mazda | Honda |
Mitsubishi | Subaru |
Marine Manufactures:
Ferretti Yachts | Princess Yachts |
Sunseeker Yachts | Viking Yachts |
Paint Manufactures:
PPG | AkzoNobel |
Sherwin-Williams |
Government Bodies, Agencies & Departments
The Australian Radiation Protection and Nuclear Safety Agency (arpansa)
The Australian Government Department of Health- Therapeutic Goods Administration (TGA)
The Australian Government Civil Aviation Safety Authority (CASA)
The Royal Australian Navy (RAN)
ISO9001 (Quality)
ISO14001 (Environment)
OHSAS18001 (Health and Safety)