Layer 1

Lead with Influence

5-Week Dale Carnegie Experience



Program Objectives
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  • Become a true consultant to stakeholders
  • Develop a personal reputation that will earn a seat at the table
  • Move from addressing tactical needs to developing a strategic partnership
  • Evolve to a deeper understanding of broader organizational context
  • Provoke stakeholders to consider new approaches


Program Overview
​

Organizations achieve results when individuals are able to work effectively together across the enterprise – regardless of formal leadership role or department. It is essential to earn buy-in from stakeholders affected by the proposed change or initiative. The Leadership and Influence model shows the four phases of successful partnering. The first phase focuses on stakeholder trust, leadership presence, and developing rapport.

Second, we discover stakeholder context through informed, thought-provoking questions and analysis of stakeholder's point of view.

Third, we facilitate discussion and recommendations through a clear framework that maximizes buy-in. And finally, managing resistance and conflict is paramount to persevering trust and keeping lines of communication open.



Program Breakdown

Kick-Off Session

Objectives


  1. 1.Overview of the program
  2. 2.Set initial individual goals
  3. 3.Set up the Skills Assessment

Session 1: Key Area

Objectives

Become a Trusted Advisor

  1. 1.Improve personal leadership presence
  2. 2.Become more proactive at initiating influence interactions
  3. 3.Build more vulnerability-based trust
  4. 4.Elevate your perspective of value

Session 2: Key area

Objectives

Frame an Influence Conversation

  1. 1.Initiate influential interactions
  2. 2.Understand how to articulate value to stakeholders
  3. 3.Establish a more strategic context for meetings

Session 3: Key area

Objectives

Draw Out the Interests of Others

  1. 1.Increase awareness of strategic, tactical and personal interests
  2. 2.Ask more consultative and challenging questions
  3. 3.Demonstrate deeper and more empathetic listening

Session 4: Key area

Objectives

Make a Compelling Recommendation

  1. 1.Make ideas clear and concise for greater understanding
  2. 2.Walkthrough recommendations using a framework that maximizes buy-in
  3. 3.Increase stakeholder engagement through presentation structure and delivery

Session 5: Key area

Objectives

Work Through Resistance and Push-back

  1. 1.Broker and develop ongoing internal & external relationships
  2. 2.Deal with difficult people, conflict, and negotiation
  3. 3.Position ourselves as a long-term partner and advisor

Sustainment Session

Objectives


  1. 1.Review key concepts from program
  2. 2.Report on the application results
  3. 3.Commit to ongoing application



​Dale Carnegie
​Ontario - Maritimes


Toronto & Ontario | dalecarnegie.com or 1.800.361.2032
​Maritimes | dalecarnegie.com or 506.432.6500