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Quote # 820705

Prepared for Janine Mcleod


Unit 6 / 30 Powell Road
Blackmans Bay TAS Tasmania 7052

Access
Reasonable. Double storey. No OHS issues


residence TBC Perth,
Perth WA Western Australia 6000

Access
TBC


08/06/2022



Thank you for considering Kent Removals & Storage

Moving with Kent Removals & Storage means your move will be managed with the utmost of care. A dedicated move manager will manage all aspects of your move and our professionally trained removalists will take care of your move from collection to delivery.

Kent Removals & Storage is proudly Australian owned with over 70 years' experience and has moved over 1 million Australians across the globe. With an extensive network of branches across Australia and around world, we have an extensive range of flexible; value-for-money moving services, designed to suit your individual requirements.

Please find linked below a copy of your:

Please find the details of your Quotation and the Acceptance button below.

Your Quotation is valid for acceptance up to and including 28 days from the Quotation date.

To confirm your acceptance of this quotation, please agree to the terms & conditions and click the ACCEPT button below.

Once again, thank you for allowing Kent Removals & Storage to submit this Quotation. Should you have any queries or require more information, please do not hesitate to contact your dedicated moving consultant 03 6127 5503.

Regards,

Mark Mansell
Kent Removals & Storage


Quotation

Quote # 820705

Removal Charges

Subtotal
$7,015.00
Subtotal
$7,015.00
Description
Rate
Quantity
Price

Interstate Removal to Residence (No Pack)

$6,965.00
1
$6,965.00

Holding Fee for consignment after 5 weeks from uplift - $55 Per week there after

$0.00
0
$0.00

Holding Fee payable monthly in advance by Direct Debit. Details to be provided

$0.00
0
$0.00

Cleanguard - Mattress and Upholstery Protection

$50.00
1
$50.00

Supply of Cartons

$0.00
0
$0.00

Insurance Charges

Subtotal
$690.00
Subtotal
$690.00
Description
Rate
Quantity
Price

Domestic Premium Transit Insurance Excess $500 - Option B - Specifed Cover

$0.023
30000
$690.00

Other Charges

Subtotal
$5,000.00
Subtotal
$5,000.00
Description
Rate
Quantity
Price

Vehicle - Landcruiser Troopy DEPOT TO DOOR

$5,000.00
$5,000.00
Total$12,705.00

Special Instructions

Kent to pack and suplply TV carton on day of uplift. No additional packing required by Kent. Please supply good second hand packing material for customer to pack owner cartons. 1 very largelong pBO carton which contains fishing rooms in downstairs bedroom. Customer will dismanlte beds, Most conisgnment will be in garage for easier collection. Double storey unit complex. Truck will block access to rear units for period of time. Customer to notify others neighbours. About 14 internal stairs. Large desk in study will be dismantled prior to uplift also. No OHS issues. Drive to watch for gutter over hang on front units. PLEASE NOTE- Quote to be updated once vehicle price has been received. 5 Weeks free holding. May require storage

Benefits of moving with us!


Our Credentials

At Kent, we pride ourselves at going the extra mile. Every customer matters, every job, no  matter how big or small is treated with the utmost care and attention. This is something  we have been doing for over 70 years since 1946.

We go the extra mile so you don’t have to!


Insurance Declaration

Please find your Insurance Declaration form for completion.

At Kent Removals & Storage we are proud of the service we provide. It is our recommendation that you take out moving and storage insurance to cover your items during transit and whilst in storage. Whilst we take every precaution, unforeseen accidents can happen, such as vehicle collisions.

Kent Insurance is:

  • Simple: it is straightforward and easy to arrange.
  • Flexible: choose your own cover, protection level, valuation method and excess.
  • Affordable: flexible protection, excess and premium that works for your budget.
  • Convenient: our in-house claims procedure is easy.

Your Kent Insurance Declaration will be emailed to you separately. Please take the time to go over the insurance declaration and fill in any required fields.

Please find linked below a copy of your:

Completion of the insurance form may impact the quote charges subject to any changes to the agreed upon insurance.

If you have any queries, please refer to the Customer Goods In Transit & Storage Insurance Product Disclosure Statement or contact us on 03 6127 5503.

Regards,

Mark Mansell
Kent Removals & Storage

How to Pay

Cleared payment is required 3 business days prior to the pickup of your goods.


For local moves a 30% deposit is required at time of booking. Balance payable 3 business days prior to uplift of goods. Please note deposit is non refundable unless notified 7 business days prior to move date.

Bank Transfer

Credit Card

Our bank details are: 

ANZ Bank

BSB 014-002

Acct No. 296183626


Add your Quote Number when making payment

Quote # 820705

Payments can be made via our

Online Payment Portal


Surcharges apply 

Visa 1.66%, MasterCard 1.66%

American Express 1.66%
Diners Club 3.22%


Terms & Conditions

By Clicking accept you are agreeing to the below AFRA T&Cs

& Direct Debit T&Cs

Storage Monthly Direct Debit

I authorize payment/s due for services provided as agreed in the Storage Contract between Kent Relocation Group Pty Ltd and I, will be drawn via Direct Debit from my bank account as detailed.

I acknowledge that this Direct Debit arrangement is governed by the terms of the Client Service Agreement received from Kent Relocation Group, Direct User ID Number 357474

Australian Furniture Removers Association Contract For Removal And Storage

1. Definitions In these conditions:

1.1 “We” means The Trustee for the Dace Trust – Kent Relocation Group Pty Ltd ACN 005 040 200 ABN 54 712 591 791, and “Us” and “Our” have corresponding meanings;

1.2 “You” means the party entering into the agreement for Services with Us, and includes the party to whom Our quotation is addressed and the party by whom the acceptance is signed, and “Your” has a corresponding meaning;

1.3 “Ancillary Services” means services which are ancillary to the Services, but which We do not offer or provide, including transportation by sea, rail or air, and transportation of vehicles, trailers, caravans, boats and animals;

1.4 “Goods” means all furniture and other effects which are to be the subject of the Services;

1.5 “Services” means the whole of the work to be undertaken by Us in connection with the Goods including removal and (if applicable) storage;

1.6 “Subcontractor” means any person other than one of Our employees who, under any agreement or arrangement with Us (whether directly or indirectly) performs or agrees to perform the whole or any part of the Services;

1.7 “Third Party Provider” means any person who We have arranged to carry out any Ancillary Services;

1.8 Words in the singular include the plural, and words in one or more genders include all genders. 2. We are not Common Carriers WE ARE NOT COMMON CARRIERS AND ACCEPT NO LIABILITY AS SUCH. We reserve the right to refuse to quote for the carriage of goods for any particular person and for carriage of any goods or classes of goods at Our discretion. 3. Your Obligations and Warranties 3.1 Information supplied by You. You warrant that any information which You have provided to Us and on which We have reasonably relied in assessing any quotation or estimate of the resources necessary to carry out the work is accurate.

3.2 Owner or Authorised Agent. You warrant that, in entering into this agreement, You are either the owner of the Goods, or the authorised agent of the owner.

3.3 Presence at Loading/Unloading. You will ensure that You or some person on your behalf is present when the Goods are loaded or unloaded, except if they are being unloaded into or loaded from store.

3.4 Dangerous Goods. You warrant that the Goods do not include any firearms or goods which are or may become of a dangerous, corrosive, highly combustible, explosive, damaging or noxious nature nor likely to encourage any vermin or pest unless You have disclosed to Us in writing the presence and nature of any such items prior to them being made available to Us for loading or storage. We may refuse to remove or store such items. If We discover any article or substance of this nature after the Goods have been received by Us, We may take any reasonable action, including destruction or disposal, as We may think fit without incurring any liability to You. 3.5 Fragile Goods and Valuable Items. You will, prior to the commencement of the removal or storage, give to Us written notice of any Goods which are of a fragile or brittle nature and which are not readily apparent as such, or which comprise jewellery, precious objects, works of art, money, collections of items or precision equipment in any case having a value in excess of $1,000.

3.6 Goods Left Behind or Moved in Error. You will ensure, to the best of Your ability, that all Goods to be removed (other than Goods being removed from store) or stored are uplifted by Us and that none is taken in error. 4. Method of Carriage, Subcontractors and Ancillary Services 4.1 Mode of Carriage. We shall be entitled to carry, or arrange for the carriage of, the Goods by any reasonable route (having regard to all the circumstances including the nature and destination of any other goods being carried on or in the conveying vehicle or container) and by any reasonable means, including, where We consider it necessary or desirable, by sea, rail or air, and for that purpose, as Your agent, to arrange for a Third Party Provider effect such carriage by sea, rail or air.

4.2 Subcontractors. We may use a Subcontractor or Subcontractors to undertake the whole or any part of the Services, but if We do so, We will continue to be responsible to You for the performance of the Services.

4.3 Liability of Subcontractors and Employees. Any provisions in these conditions which limit Our liability also apply to Our Subcontractors and to Our employees and to the employees of Our Subcontractors. For the purposes of this subclause, We are, or are deemed to be, acting as agent or trustee on behalf of each of the persons referred to, and each of them shall to that extent be deemed to be parties to this agreement.

4.4 Ancillary Services. We will or may, at Your request and as Your agent, arrange to have Ancillary Services undertaken by Third Party Providers, but We accept no liability, including liability for any loss or damage, arising out of the provision of Ancillary Services. However, if We arrange for a Third Party Provider to undertake carriage of the Goods by sea, rail or air, and the Goods suffer loss or damage at some time when they are either in Our possession or the possession of the Third Party Provider, and if We cannot establish, on a balance of probabilities, that the Goods were in the possession of the Third Party Provider when that loss or damage occurred, the Goods will be deemed to have been in Our possession at the time. 5. Delivery We shall not be bound to deliver the Goods except to You or a person authorised in writing by You to receive the Goods. If We cannot deliver the Goods either because there is no authorised person there to receive them on Our arrival, or because We cannot gain access to the premises, or for any other reason beyond Our control, We will be entitled to unload the Goods into a warehouse, and will be entitled to charge an additional amount for storage and for the subsequent re-delivery of the Goods. If this happens, We will endeavour to contact You to ascertain whether You have any alternate instructions.

6. Storage Conditions 6.1 Inventory. We will prepare an inventory of Goods received for storage and will ask You to sign that inventory. You will be provided with a copy of the inventory. If You sign the Inventory, or do not do so and fail to object to its accuracy within 7 days of receiving it from Us, the inventory will be conclusive evidence of the Goods received by Us. The inventory will disclose only visible items and not any contents unless You ask for the contents to be listed, in which case We will be entitled to make a reasonable additional charge.

6.2 Contact Address. You agree to advise Us of an address to which We can forward any notice or correspondence, and to promptly notify Us of any change of address.

6.3 Price Changes. Our storage charges will be as quoted to You for the first 26 weeks of storage. After 26 weeks, We may change the storage charges from time to time on giving 28 days’ written notice to You.

6.4 Warehouse Fumigation. We will fumigate our Warehouse on a quarterly basis to protect your Goods from insects and pests. A fumigation fee will be charged in addition to our regular storage charges. The fumigation fee is $33 per quarter or $11 per month (all values incl. GST).

6.5 Warehouse Change. We are authorised to remove the Goods from one warehouse toanother without cost to You. We will notify You of the removal and advise the address of the warehouse to which the Goods are being removed, not less than 5 days before removal (except in emergency, when such notice will be given as soon as possible).

6.6 Inspection of Goods in Store. You are entitled, upon giving Us reasonable notice, to inspect the Goods in store, but a reasonable charge may be made by Us for this service. 6.7 Removal From Storage. Subject to payment for the balance of any fixed or minimum period of storage agreed, You may require the Goods to be removed from store at any time on giving Us not less than 5 working days’ notice. If You give Us less notice, We will still use Our best endeavours to meet your requirement, but shall be entitled to make a reasonable additional charge for the short notice.

6.8 Refund of Advance Payments. Upon your request for removal from storage, We shall refund to You within a reasonable period of time, the amount of any Storage Fees paid by You in advance for future whole weeks (defined as Sunday to Saturday) or part thereof not yet commenced, less any other amounts We are entitled to claim from You.

6.9 Compulsory Removal and Disposal/Sale. You agree to remove the Goods from storage within 28 days of a written notice of requirement from Us to do so. In default, We may, after 14 days’ notice to You, SELL ALL OR ANY OF THE GOODS by public auction or on Ebay or a similar online auction sale facility or and apply the net proceeds in satisfaction of any amount owing by You to Us.

6.10 Sale of Goods. For the purposes of preparing for the sale of the Goods under clauses 6.7 or 7.5 or otherwise as permitted by law, We are authorised by You to open any boxes in storage to inspect and identify the contents and We may at Our discretion decide which contents will be offered for sale to the general public. At Our discretion, any items we do not offer for sale may be stored by Us for such period as We consider appropriate and We may invite You to collect those items from Us once We have been paid all moneys due by You to Us for Services provided under this or any other agreement. If We fail to sell the Goods at public auction or Ebay, We may at Our option pay $1 for the Goods and at Our discretion dispose of the Goods.

7. Charges and Payments 7.1 Variation of Work Required and Delay. If the work You ultimately require Us to do varies from the work for which a quotation or estimate has been given, or if We are prevented from or delayed in undertaking the Services or any part thereof (except where that prevention or delay results from a factor within Our control), we will also be entitled to make a reasonable additional charge. We will also be entitled to reimbursement from You of any amount which We have been required to pay to a third party (other than a Subcontractor) to obtain or effect delivery of the Goods.

7.2 Alteration of Dates. If a date for the performance by Us of any Services is agreed upon in the quotation and acceptance or subsequently, and You require that date to be altered or the Goods are not available on that date, We will be entitled to make a reasonable additional charge for any loss or additional expense occasioned by such alteration or unavailability.

7.3 Payment by Third Party. If You arrange with Us or instruct Us that Our charges are to be paid by a third party, and if that party does not pay the charges within 14 days of the date set for payment or, if no date is set for payment, within 14 days of the date of invoice, You agree to thereupon pay the charges. 7.4 Default Charges. If amounts are outstanding from You to Us for more than 30 days, We will be entitled to charge interest at the Commonwealth Bank maximum personal overdraft interest rate for amounts not exceeding $100,000 from time to time, calculated on monthly rests.

7.5 Contractual Liens. All Goods received by Us will be subject to a general lien for any moneys due by You to Us relating to any Services provided under this or any other agreement. Without prejudice to any other rights which We may have under this contract or otherwise at law, if any amounts have been outstanding for a period of 26 weeks, We may give 28 days’ written notice to You of intention to sell, and if the outstanding amount is not paid within that period, We may SELL ALL OR ANY OF THE GOODS and exercise any other rights We have under clause 6.9 relating to the sale of the Goods and apply the net proceeds in satisfaction of the amount due. 8. Loss or Damage – Private Removals and Storage 8.1 Australian Consumer Law. Except where the Services are required by You for the purposes of a business, trade, profession or occupation in which You are engaged, this agreement will be subject to the guarantees set out in sections 60, 61 and 62 of the Australian Consumer Law (as enacted as Schedule 2 of the Competition and Consumer Act 2010) being, in particular, a guarantee that the Services will be rendered with due care and skill, and the following conditions of this clause 8 will apply.

8.2 Negligence. We will only be liable for the proportion to which the loss or damage to the Goods is caused by or contributed to by Our negligence (including the negligence of any Subcontractor). We will not be liable for loss or damage to the Goods caused or contributed to by You or someone else that We are not responsible for at law

8.3 Exclusions. We will not be liable for any loss or damage nor any delay which results from any cause beyond Our control, including any loss or damage occurring in the course of the provision of Ancillary Services by Third Party Providers.

8.4 Damage to Goods – Packaging. If the Goods sustain damage by reason of defective or inadequate packing or unpacking, and the packing or unpacking (as the case may be) was not undertaken by Us or a Subcontractor, We will not be liable.

8.5 Damage to Goods – Inherent Risk. Certain goods (including electrical and mechanical appliances, computer equipment, scientific instruments and certain musical instruments) are inherently susceptible to suffer damage or disorder upon removal. Unless that damage or disorder results from a failure to exercise due care and skill on Our part, We will not be liable.

8.6 Damage to Goods – Furniture Items. If You have elected not to take out any insurance over furniture items whilst in transit or storage and We (or Our Subcontractor) did not package any furniture items for You prior to transit or storage, We will only be liable for damage to the furniture items up to an amount of $300 per item. This cap on Our liability to You does not apply if there is evidence that We (or Our Subcontractor) failed to exercise due care and skill and this failure is what caused the damage.

8.7 Lost, Stolen or Misplaced Items. If You have elected not to take out any insurance over the Goods whilst in transit or storage, and We (or Our Subcontractor) have not packed the Goods for You, We will only be liable for lost, stolen or misplaced boxes or items up to an amount of $150 per box. This cap on Our liability to You does not apply if You provided Us with a completed inventory including valuation of the contents of the box containing the Goods prior to commencement of transit or storage and there is evidence that We (or Our Subcontractor) failed to reasonably secure the Goods whilst in Our custody or care.

8.8 Notification of Loss or Damage. You will be asked to sign an inventory or other documents at the conclusion of the transit and You are responsible at that time to confirm that all of the Goods have been delivered, there are no missing items or boxes and the Goods are in acceptable condition. Any claim for loss or damage under this clause 8 is to be notified by You to Us in writing, or by telephone and later confirmed in writing, as soon as possible and within a reasonable time after the date of delivery. We will have the best chance of locating any misplaced items, or ascertaining the cause of damage, if that notification is given to Us within 2 working days. 8.7 Lost, Stolen or Misplaced Items. If You have elected not to take out any insurance over the Goods whilst in transit or storage, and We (or Our Subcontractor) have not packed the Goods for You, We will only be liable for lost, stolen or misplaced boxes or items up to an amount of $150 per box. This cap on Our liability to You does not apply if You provided Us with a completed inventory including valuation of the contents of the box containing the Goods prior to commencement of transit or storage and there is evidence that We (or Our Subcontractor) failed to reasonably secure the Goods whilst in Our custody or care.

8.8 Notification of Loss or Damage. You will be asked to sign an inventory or other documents at the conclusion of the transit and You are responsible at that time to confirm that all of the Goods have been delivered, there are no missing items or boxes and the Goods are in acceptable condition. Any claim for loss or damage under this clause 8 is to be notified by You to Us in writing, or by telephone and later confirmed in writing, as soon as possible and within a reasonable time after the date of delivery. We will have the best chance of locating any misplaced items, or ascertaining the cause of damage, if that notification is given to Us within 2 working days.

8.9 Maximum Value of Goods. In any claim for loss or damage under this clause 8, any estimate of the inventory and value of the Goods which You have provided to Us, whether for the purposes of insurance or otherwise, will be prima facie evidence that the total value of the Goods did not exceed that estimate at the time of loss or damage. 9. Loss or Damage – CommercialRemovals and Storage 9.1 Application. If the Services are required by You for the purposes of a business, trade, profession or occupation in which You are engaged, the following conditions of this clause 9 will apply.

9.2 Exclusions. We will not be liable for any loss or damage nor any delay which results from any cause beyond Our control, including any loss or damage occurring in the course of the provision of Ancillary Services by Third Party Providers.

9.3 Negligence. We will only be liable for the proportion to which the loss or damage to the Goods is caused by or contributed to by Our negligence (including the negligence of any Subcontractor, but excluding the negligence of any Third Party Provider), and in any event that liability will be limited to $100 per item or package, or $1,000 in respect of all Goods moved or stored under this agreement (whichever is the lesser).

9.4 Claims. You will be asked to sign an inventory at or other document the conclusion of the transit and You are responsible at that time to confirm that all of the Goods have been delivered, there are no missing items or boxes and the Goods are in acceptable condition. In circumstances where We are liable under this clause 9, notice of the claim must be given by You to Us as soon as possible, and written notice must be given within 14 days of the date of delivery or, in the case of loss, the date upon which the Goods would ordinarily have been delivered, failing which We will have no further liability. 10. Insurance 10.1 Our Insurance. We offer to arrange for the Goods to be insured during transit and storage, and details of the type of insurance and the rates are set out in Our quotation and/or will be provided on request. This insurance will only be arranged if You request Us in writing to do so (including by so indicating in Your written acceptance of Our quotation).

10.2 Other Insurance. You may, of course, arrange insurance with an insurer of Your choice.

11. Disputes 11.1 Notification of Dispute. If You or We consider that a dispute has arisen in relation to this agreement (either during the Services, or after they have been completed), written notice of the dispute will be given to the other party. Even if that notice is given, You and We must continue to perform any obligations outstanding by Us under the agreement.

11.2 Dispute Resolution. If You and We cannot resolve the dispute between Us, You are entitled to refer the dispute to the Australian Furniture Removers Association (telephone 1800 671 806) which has procedures for dispute resolution, and We, but not You, will be bound by the outcome of that referral.

12. Variation and Notice 12.1 Variation. The terms of these conditions cannot be varied other than by Your and Our mutual consent. Our consent can only be given by a proprietor, director, secretary or manager, and must be evidenced in writing.

12.2 Notice. Any notice to be given by Us to You may be given personally or by prepaid post addressed to Your address last known to Us, or by facsimile to a facsimile number at that address, or by electronic mail.

13. Applicable Law 13.1 The law which governs this agreement will be the law applicable in the place in which the agreement is made.

Financial Services Guide (FSG)

Kent Relocation Group Pty Ltd can assist you to obtain insurance to protect your goods while they are in transit or storage. This is because we are an authorised representative (No. 468745) of Cowden (VIC) Pty. Ltd. (AFSL 245658), a Licensed Insurance Broker.

This FSG describes the insurance services that Kent Relocation Group Pty. Ltd. can provide to you. It also covers the charges for those services, your rights as a customer and how any complaints you may have will be dealt with.

How Kent Can Help with Your Insurance Kent holds a Customer Goods in Transit and Storage Insurance Policy. On your behalf, we can arrange for this policy to cover you. Alternatively, you can obtain insurance from an insurance company of your own choice.

If you ask us to arrange Customer Goods in Transit and Storage insurance, we will give you a Product Disclosure Statement (PDS) which will describe the main features of the policy. You should read the PDS to decide if the policy suits your needs, objectives and financial situation before you decide whether to obtain it because we cannot advise you about your insurance needs.

Cowden (VIC) Pty Ltd is an insurance broker and is licensed to advise on and deal in General Insurance. If you need advice or your insurance needs are different from the cover available in our policy, we can refer you to Cowden (VIC) Pty Ltd on (03) 9686 6500 who will be able to assist you.

How Kent is Paid For arranging for you to be insured under our policy, Kent receive the difference between the amount you pay us for your insurance and the cost of the premium we pay for the policy (which is based upon our annual turnover) and the amount we pay for claims under $10,000. The amount you pay us is based on the value of the goods we are removing or storing on your behalf.

Kent employees are paid a salary and may also receive a commission of 0-5% of the amount you pay for arranging the policy to cover you.

In addition, Cowden (VIC) Pty Ltd received a commission of 0-20% for arranging our policy. They do not receive any amount when we arrange for the policy to cover you.

Complaints and Disputes about our Services Kent is a member of the Australian Furniture Removers Association (AFRA). AFRA handles all complaints or disputes about our services. Contact the Executive Director of AFRA.

AFRA may be contacted at: Unit 6/7 Packard Avenue, Baulkham Hills, NSW 2153 Phone: 1800 671 806

Complaints and Disputes about the Policy If you have a concern, complaint or dispute about the policy which involves a claim, contact the Manager at Cowden (VIC) Pty Ltd on (03) 9686 6500. They will try to resolve your problem immediately. If they are unable to do so, you can request that your problem be considered by their internal dispute resolution process. If you are not happy with their decision, you may take your complaint to the Australian Financial Complaints Authority (AFCA), an external dispute resolution. AFCA can be contacted on 1800 931 678.

Professional Indemnity Insurance Kent Relocation Group Pty Ltd has a professional indemnity insurance policy in place which covers us and our employees for any errors or mistakes relating to our insurance services. Cowden (VIC) Pty Ltd also carries their own professional indemnity insurance policy which covers Cowden (Vic) Pty Ltd their employees for any errors or mistakes relating to the insurance services they provide. This insurance meets the requirements of the Corporations Act and meets claims relating to us, our employees or Cowden’s or their employees even after they cease to act for us or Cowden (VIC) Pty Ltd, provided that the insurer is notified immediately as soon as we or Cowden are aware of a claim or potential claim arising. Privacy Statement We are committed to protecting your privacy. We use the information you provide to advise about and assist with your insurance needs. We provide your information to insurance companies and agents that provide insurance quotes and offer insurance terms to you or the companies that deal with your insurance claim (such as loss assessors and claims administrators). Your information may be given to an overseas insurer (like Lloyd’s of London) if we are seeking insurance terms from an overseas insurer, or to reinsurers who are located overseas. We will try to tell you where those companies are located at the time of advising you. We do not trade, rent or sell your information. If you do not provide us with full information, we can’t properly advise you, seek insurance terms for you, or assist with claims and you could breach your duty of disclosure. For more information about how to access the personal information we hold about you and how to have the information corrected and how to complain if you think we have breached the privacy laws, ask us for a copy of our Privacy Policy or visit our website; www.cowden.com.au under heading - Resources - sub section Forms.

Cowden (VIC) Pty Ltd holds Australian Financial Services License number 245658 and can be contacted on (03) 9686 6500.

This FSG was prepared on 01/10/19. Distribution of this FSG has been authorised by Cowden (VIC) Pty Ltd

This Policy Wording was prepared 01/09/15 The Trustee for the Dace Trust - Kent Relocation Group Pty Ltd

ACN 005 040 200 ABN 54 712 591 719

30 Duerdin Street, Clayton. VIC 3168

Authorised Representative No. 468745

Direct Debit Terms & Conditions

Drawing arrangements:

We will provide you with at least 14 days’ notice if any terms of the payment arrangement are to change.

Where the direct debit due date falls on a nonbusiness day, we will draw the amount on the next business day.

We will deduct payment, to a maximum of the amount due on your customer account, as and when payment is due within our trading terms.

We will advise you of the amount due and payable on your customer account in the form of an invoice/statement of account no less than 3 days prior to the direct debit date.

We reserve the right to cancel direct debit drawing arrangement if three or more drawings are returned unpaid by your nominated Financial Institution and to arrange with you an alternate payment method.

We will cancel your direct debit if you are no longer a customer of Kent Relocation Group Pty Ltd.

We will keep all information about your nominated bank account private and confidential, only to be disclosed at the request of you, the customer, or your financial institution in connection with a claim made to an alleged incorrect or wrongful debit.

Your rights:

You may terminate your direct debit payment schedule at any time by giving written notice directly to us, or through your nominated Financial Institution. Notice given to us should be received by us at least 14 business days prior to the due date.

You may stop a particular payment by giving written notice directly to us, or through your nominated Financial Institution. Notice given to us should be received by us at least 14 business days prior to the due date.

Where you consider that a drawing has been initiated incorrectly, or there is a discrepancy in a payment amount, please contact us immediately so we can address your query, or lodge a Direct Debit Claim through your nominated Financial Institution.

If at any time you wish to change your bank account or personal details, please advise us in writing, to reach us at least 14 business days prior to your next payment.

Your responsibilities:

It is your responsibility to ensure the bank account information supplied to us is correct by checking it against a recent statement from your financial institution.

It is your responsibility to advise us in writing if the bank account, as nominated by you to be debited, is transferred or closed.

It is your responsibility to ensure that sufficient funds are available in the nominated account to meet a drawing on its due date.

If you terminate your direct debit payment schedule by notification to your financial institution, it is your responsibility to use your best endeavours to notify us as soon as you can after the cancellation.

It is your responsibility to arrange with us a suitable alternative payment method if you wish to cancel the Direct Debit Client Service Agreement.

Upon finalisation of your customer account with us, all outstanding funds will need to be paid by the due date stated on the final invoice.

Fees and Charges:

We will notify you of any return unpaid transactions; and any applicable fee (plus GST) will be raised against your customer account.

If your nominated bank account has insufficient funds to cover a payment, you are responsible for any cost we incur as a consequence of covering payment.

Definitions:

Us, We or Our means Kent Relocation Group Pty Ltd who you have authorised by signing the Direct Debit Request.

You means the customer who signed the Direct Debit Request.

Your Financial Institution means the financial institution where you hold the account that you have authorised us to arrange to debit.

Main Points

  • All payments are to be made in advance by you (the Storer). Clause 13/14
  • To the extent permitted by law, the Facility Owner (the “FO”) is excluded from liability for the loss of any goods stored on its premises. Clauses 27–31
  • You must not store hazardous dangerous, illegal, stolen, perishable, environmentally harmful or explosive goods. Clause16(a)
  • While the Facility Owner takes reasonable care to provide a secure Storage Unit, we cannot guard against all risks and unforeseen circumstances beyond our control and therefore, we recommend that you take out insurance in relation to items you intend to store in the space or store valuable goods in places specifically designed for this purpose (i.e. a safety deposit box).
  • Maximum weight of packed Kent Mobile Storage Unit should not exceed 1 tonne. Any additional weight will attract the charge of an additional Kent Mobile Storage Unit.
  • Minimum charge is 1 month per Kent Mobile Storage Unit. Clause 14
  • After the agreement period have expired, 48 hours notice (2 business days) must be given for termination of this agreement. Clause 33
  • The Storer must notify the FO of all changes of address, e-mail and contact telephone numbers. Clause 16(e)
  • If you fail to comply with material terms in this agreement the FO will have certain rights which include to the right to trespass, seize, sell and/or dispose of your goods. Clause 7
  • The Storer cannot affix the Storage Unit to land or remove the Storage Unit from the premises without the prior written consent of the FO. Clause 22
  • The FO has the right to enter the Premises in certain circumstances. Clauses 7, 33 & 35
  • The Storer has no right or option to purchase, sell of assign the Storage Unit. Clause 8(d)
  • The FO retains title to the Storage Unit throughout the Agreements’ term. Clause 8
  • The Storer must reasonably protect the FO’s interest in the Storage Unit against third parties. Clause 9
  • The FO may discuss your account, any default and your details with the ACP. Upon termination or default, the FO may elect to release items to the ACP. Clause 35
  • Insurance: the monthly charge is calculated at
  • $1.65 per month per every $1,000 of insured value with a minimum of $5000 insured value.

CONDITIONS OF AGREEMENT FOR MOBILE STORAGE 2020

1. The Agreement

1.1 The Storer and the Facility Owner (‘FO’) agree that the Agreement is entirely contained within this document, the Privacy Documents, Schedule of Costs and nonexcludable guarantees under consumer protection laws or any non-excludable legislative requirements.

1.2 The Storer may store items (“Goods”) in the Mobile Storage Unit (‘Storage Unit’) allocated by the FO pursuant to the terms and conditions in this Agreement:

(a) The Storer is deemed to have knowledge of the Goods in the Storage Unit;

(b) The Storer warrants that they are the owner of the Goods in the Storage Unitand/or are entitled at law to deal with the Goods in accordance with all aspects of this Agreement;

(c) The Storer warrants that they have a proprietary interest in the Storer’s Premises where the Storage Unit is to be delivered and located.

1.3 The FO:

a) does not have, and will not be deemed to have, knowledge of the Goods;

b) is not a bailee nor a warehousemen of the Goods nor a lessor of the Storage Unit and the Storer acknowledges that as the FO has no means of accessing the Storage Unit without using force and the FO does not take possession of the Goods in the Storage Unit whilst onsite at the Storage Facility (“Facility”), offsite or in transit.

2. Delivery of Storage Unit

2.1 On and from the Commencement Date and at the Storer’s own expense the Storer shall make written requests to the FO for the delivery and pick up of the Storage Unit to and from the Storer’s designated Premises (‘Premises’) at times agreed to by the FO and the Storer. The Storer or a nominated Agent of the Storer is required to be present at the time of delivery and pick up. A failure to do so will render the Storer liable for any costs arising from this failure to be present at the time of delivery and pick up (see cl 14 ). In the unlikely event that the FO is not able to deliver or pick up the Storage Unit at the agreed time, the FO will contact the Storer. The FO, however, will not be liable for any delay, loss, or damage resulting from delay in delivery or pick up by the FO. All pick-ups and deliveries are subject to the Facility’s distance, fees and weight limits applicable to the Storage Unit as outlined in the Schedule of Costs.

2.2 FO inspection of the Storage Unit: The Storer agrees to inspect the Storage Unit before executing this Agreement, to ensure that the Storer is satisfied with the condition, quality, safety and (where applicable) roadworthiness of the Storage Unit, its fitness for the Storer’s purposes and its compliance with description. The Storer agrees that it is the Storer’s responsibility to determine whether the Storage Unit is suitable for intended storage needs and on taking delivery of the Storage Unit, they will accept the Storage Unit in the manner in which they inspected it, including with any known faults and defects (if any) (subject to any rights and remedies of the Storer, including those under the Consumer Guarantees in Australian Consumer Law.)

2.3 Written acknowledgement of acceptance: The Storer will give the FO a written acceptance of the Storage Unit. The delivery of such an acceptance to the FO will constitute acceptance of the Storage Unit by the Storer for the purposes of this Agreement. The acceptance does not affect any rights the Storer has to terminate in accordance with the terms of this Agreement or seek a remedy under the Consumer Guarantees.

3. Default Action and Rights To Trespass

3.1 Notwithstanding cl 3, and subject to cl 35, the Storer agrees that, in the event of any Storage Fees, or any other moneys owing under this Agreement, not being paid in full within 42 days of the due date, the FO may, after giving reasonable prior notice, either:

(i) enter the Storage Unit, by force or otherwise and take possession of the Goods inside the Storage Unit, where the Storage Unit is physically located at the Facility or;

(ii) where the Storage Unit is not physically located at the Facility, enter upon or onto the Storer’s Premises by trespass where the Storage Unit is being stored and may break open any gate, door or fastening and detach or dismantle the Storage Unit from any part of the Premises to which the Storage Unit has been affixed and retake the Storage Unit, then enter the Storage Unit by force or otherwise and take possession of any Goods inside the Storage Unit.

Where Storage Fees are 42 days overdue

(a) The Storer consents to the FO retaining the Deposit and/or dumping at the Storer’s Premises, selling or disposing of any Goods in the Storage Unit on such terms as the FO may determine (‘Default Action’). The FO will provide Notice to the Storer prior to undertaking such activities.

(b) At least 14 days before the FO can take any Default Action the FO will provide the Storer with Notice that the Storer is in Default. The FO will provide the Storer with reasonable time to rectify the Default before any Default Action is taken.

(c) The FO may also require payment of Default Action costs, including costs associated with accessing the Storer’s Storage Unit and disposing or selling of the Storer’s Goods. Any excess funds will be returned to the Storer as soon as reasonably practicable of the sale of any goods. In the event that the Storer cannot be located, excess funds will be dealt with in accordance with various State and Territory Unclaimed Monies/ Goods Act. In the event that the Storer has more than one Storage Unit licenced with the FO, default on either Storage Units authorises the FO to take Default Action against all Storage Units licenced.

(d) For the purposes of the Personal Property Securities Act 2009, the FO is deemed to be in possession of the items from the moment theFO accesses the Storage Unit.

(e) If the FO reasonably believes it is a health and safety risk to conduct an inventory of Goods in the Storage Unit, subject to the FO providing the Storer with reasonable prior notice of its intention to do so, the FO may dispose of some or all of the Goods without undertaking an inventory. Further, due to the inherent health and safety risks in relation to undertaking any sale or disposal of Goods whereby the FO must handle the Storer’s Goods, the FO need not open or empty bags or boxes to undertake an inventory or assess the contents therein, and may elect to instead dispose of all bagged and/or boxed items without opening them.

4. Ownership of Storage Unit

4.1 The FO retains title to the Storage Unit: The FO retains full title to the Storage Unit notwithstanding:

(a) the delivery of the Storage Unit to the Storer’s Premises;

(b) the use of the Storage Unit by the Storer; and

(c) any temporary attachment of the Storage Unit to any land or buildings to facilitate use of the Storage Unit, where the Storage Unit is physically located at the Storer’s property with a right only to use the Storage Unit in accordance with, and under, this Agreement.

(d) The Storer does not have any right or option to purchase or sell the Storage Unit.

4.2 Notifying third parties: The Storer must help protect the FO’s interest in the Storage Unit, including making clear to others that the FO is the owner of the Storage Unit. The Storer must not place, or allow to be placed, on the Storage Unit any plates or marks that are inconsistent with the FO’s ownership. If requested by the FO, the Storer must put plates on the Storage Unit that state that the FO owns the Storage Unit.

5. Location of Storage Unit

5.1. No unauthorised removal from location: Except during transit between these two locations, the Storage Unit must at all times be either:

(a) located at the Storer’s Premises, or

(b) located at the Facility.

5.2 Where the Storage Unit is movable, the Storer must not remove the Storage Unit from the Premises where it has been delivered by theFO without the FO’s prior written consent.

5.3 FO’s rights must prevail: If the Storage Unit has become affixed to any land or premises in a manner that the FO reasonably considers has prejudiced or jeopardised (or may do so) the FO’s rights in, or title to, the Storage Unit, the Storer must take such action as the FO reasonably requires to preserve the FO’s rights in, and title to, the Storage Unit at the Storer’s own cost.

6. Rent and Other Payments

6.1 The Storer must upon signing the agreement, pay:

(a) the Administration Fee

6.2 The Storer is responsible to pay all fees outlined in the Main Costs section including but not limited to:

(a) the Storage Fee being the amount indicated in this Agreement. The FO may increase the Storage Fee from time to time provided that the initial ‘Agreement Period’ as indicated on the front of this Agreement has expired and the FO gives the Storer 6 weeks’ prior written notice of the intended increase. In the event of a Storage Fee increase, the Storer is entitled to terminate the Agreement without penalty for exercising early termination, provided the Storer does so before the Storage Fee increase takes effect. The Storage Fee is payable in advance and it is the Storer’s responsibility to make payment directly to the FO on time, and in full, throughout the period of the Agreement. Any Storage Fees paid by direct deposit/direct credit (“Direct Payment”) will not be credited to Storer’s account unless the Storer identifies the Direct Payment clearly and as reasonably directed by the FO. The Storer indemnifies the FO from any claim for enforcement of the Agreement, including the sale or disposal of the Storage Unit, due to the Storer’s material failure to correctly identify a Direct Payment;

(b) a Delivery Fee/Pick up Fee as referred to in the Schedule of Costs which is subject to the Facility’s distance, fees and weight limits applicable to the Storage Unit as also outlined in the Schedule of Costs;

(c) any reasonable costs incurred by the FO in collecting late or unpaid Storage Fees, or in enforcing this Agreement in any way, including but not limited to postal, telephone, debt collection, personnel and/or the Default Action costs.

(d) Minimum Charge – one month BOXIT charge.

6.3 The Storer will be responsible for payment of any government taxes or charges (including any goods and services tax, council fees and council permits) being levied on this Agreement, orany supplies pursuant to this Agreement.

7. Acess and Conditions

7.1 Condition of Storage Unit: The Storer:

(a) must not store any Goods that are hazardous, illegal, stolen, inflammable, explosive, environmentally harmful, perishable or that are a risk to the property of any person;

(b) will use the Storage Unit solely for the purpose of storage and shall not carry on any business or other activity in the Storage Unit;

(c) must not attach nails, screws etc. to any part of the Storage Unit;

(d) cannot assign this Agreement; and

(e) must give Notice of the change of address, phone numbers or email address of the Storer or the Alternate Contact Person (“ACP”) within 48 hours of any change.

7.2 The Storer must give the FO an Access Notice and/or Pick-up/Delivery Notice 48 hours prior to have the Storage Unit delivered to their Premises.

7.3 Maintenance: The Storer must when the Storage Unit is at the Storer’s Premises keep and maintain the Storage Unit properly serviced, in proper working order and condition and in good and substantial repair. The FO will make due allowance for normal wear and tear but the Storage Unit must at all times be capable of being operated fully and efficiently for the purpose, and to the capacity, for which such Storage Units are ordinarily intended.

The Storer will be fully responsible to the FO for any loss of or damage to the Storage Unit (however occasioned) when the Storage Unit is at the Storer’s Premises. The Storer must give notice to the FO in writing as soon as reasonably practicable after they become aware that damage has occurred, but not more than 48 hours after they become aware of any such loss or damage of a substantial or material nature/in excess of normal wear and tear.

7.4 Use of Storage Unit: The Storer must only operate and maintain the Storage Unit for the purposes and in the manner the FO has specified and in accordance with recognised methods and standards for Storage Units of their type and not use (or allow any other persons to use) the Storage Unit in a way which would break laws or harm people or property. The Storer must comply in all respects with the instructions and recommendations of the manufacturer, supplier or FO relating to the Storage Unit and to their use, in particular where any failure in compliance would limit the obligations of the supplier or manufacturer to the FO or the Storer under any statute, agreement or otherwise.

7.5 Inspection of Storage Unit by FO: The Storer grants the FO the right, and will use its best endeavours to ensure that others grant the FO the right, at all reasonable times upon the FO giving the Storer reasonable prior notice and without unduly interfering with the Storer’s operations, to:

(i) enter with its employees, agents and experts upon or into the Premises;

(ii) inspect the state of repair of the Storage unit;

(iii) carry out such tests or maintenance on the Storage Unit as may seem reasonably necessary to the FO;

(iv) observe the use of the Storage Unit;

(v) do any act, matter or thing which may be required to be done to give proper effect to the terms of this Agreement or to protect the FO’s rights in the Storage Unit.

In the case of an emergency, no notice will be required to be given by the FO to the Storer under this clause and the prohibition in that clause on the FO unduly interfering with the Storer’s operations will not apply.

7.6 Where the FO becomes aware that minor damage, alteration or affixation has occurred to the Storage Unit beyond normal wear and tear the FO will give the Storer a written notice requiring the rectification of the damage, alteration or affixation of the Storage Unit within seven (7) days in accordance with the terms of this Agreement see cl 25.

Where the damage, alteration or affixation is deemed major in the reasonable opinion of the FO, such as would stop someone else from licencing the Storage Unit in future, makes the Storage Unit unsafe etc. the Storer will be required to purchase the Storage Unit at its commercial value. Commercial Value will be calculated as being the replacement value of the Storage Unit less a reasonable deduction allowing for the age of the Storage Unit.

7.7 Storage Unit as fixtures to land: The Storer must not at any time or from time to time attach, affix or secure the Storage Unit upon or to any Premises unless their use so requires and the prior written consent of the FO has been obtained in relation to that Premises. It is the Storer’s sole responsibility to ensure that the Premises of the Storage Unit does not breach any laws or the rights of any person. The Storer must not direct the FO to unload the Storage Unit to a Premises which would not comply with this clause.

(a) Without limiting the generality of this clause, it is agreed as follows:

If the Premises is owned by the Storer the Storage Unit(s) are deemed not to be fixtures. In those circumstances:

(i) the Storage Unit may be removed bythe FO providing reasonable prior notice to the Storer in accordance with the provisions of this Agreement;

(ii) the FO will be entitled to enter upon the Premises providing reasonable prior notice tothe Storer for the purpose of removing the Storage Unit in accordance with the provisions of this Agreement and will not be liable in respect of loss or damage arising from such entry or from the removal of the Storage Unit; and

(iii) if the Premises is to become the subject of a mortgage or charge then, before the Storer gives the mortgage or charge, the Storer must, without any request from the FO, obtain the written acknowledgment of the proposed mortgagee or chargee (as the case may be) that, first, the Storage Unit(s) are not fixtures for the purposes of the proposed mortgage or charge, secondly, that the mortgagee or chargee will not make any claim in relation to the Storage Unit(s) and, thirdly, that the mortgagee or chargee will permit the FO, (whether or not there has been any default under the proposed mortgage or charge) to enter upon the land or premises and to remove the Storage Unit(s).

(b) Prior to the Storage Unit becoming attached, affixed or secured to a Premises which is not owned by the Storer, the Storer must obtain the written consent of the owner of the land or premises to the entry by the FO and the removal of the Storage Unit. As between FO and the Storer the FO will have the same rights of entry and removal as set out in cl 7.

7.8 Name plates and identification of Storage Unit: The Storer must not without the FO’s prior written consent, remove, change, alter or deface any name, name plate, identification number, trademark or any other identifying mark or number on the Storage Unit, except so as to indicate any replacement, alteration or addition.

7.9 Notification of FO’s ownership of the Storage Unit: The Storer must notify any person seizing the Storage Unit of the ownership of the FOand must give immediate written notice to the FO of such seizure.

7.10 No dealings with Storage Unit: The Storer must not without the FO’s prior written consent:

(a) agree, attempt, offer or purport to sell, assign, sublet, lend, pledge, mortgage, let on hire, grant a security interest in, allow any lien or other encumbrance to arise in, or otherwise part with or attempt to part with the personal possession of or otherwise deal with, the Storage Unit or any part of the Storage Unit except:

(i) a repairer’s lien, in which case the Storer must take the necessary steps to have the lien removed or satisfied immediately and, in any event, immediately upon demand by the FO; and

(ii) such interest as may arise by operation of law in respect of unpaid rates, taxes, fees or duties of any kind whatsoever, in which case the Storer must immediately pay the same as provided in this Agreement so that the Storage Unit will be free of that interest, provided that where the FO elects to satisfy the interest at the FO’s cost the Storer must on demand reimburse the FO the amount paid and any incidental costs and expenses; or

(b) conceal or alter the Storage Unit ormake any addition to the Storage Unit except as required by law.

8. Compliance with Safety Rules

8.1 The Storer must comply in all respects with all applicable laws, regulations, requirements and rules reasonably necessary for the safe and lawful operation of the Storage Unit. If any additional or other equipment, appliance, part, instrument, appurtenance, accessory, replacement or alteration is required to be acquired, incorporated or installed in, or attached or made to, the Storage Unit in order to comply with applicable laws, regulations, requirements or rules the Storer agrees to acquire, incorporate, install, attach or make such addition, equipment, appliance, part, instrument, appurtenance, accessory, replacement or alteration forthwith upon becoming aware of the requirement, but will first obtain the FO’s prior written consent to do so, or upon demand by the FO. Any such additional or other equipment, appliance, part, instrument, appurtenance, accessory, replacement or alteration will be at theFO’s cost and, unless otherwise agreed in writing by the FO, without any further act of the FO and the Storer or either of them, become the property of the FO and be considered part of the Storage Unit for all purposes of this Agreement. Where a Storer requests an alteration to a Storage Unit and the FO agrees to such request, any such changes will be at the Storer’s sole cost and (subject to fair wear and tear) the Storer must return the Storage Unit in the condition in which it received it, unless otherwise agreed in writing by the parties.

9. Risk and Responsibility

9.1 The FO’s goods and services come with non- excludable guarantees under the Australian Consumer Law, including that Goods are of acceptable quality and that services will be provided with due care and skill. Nothing in this Agreement is intended to restrict or limit any rights a Storer may have under these laws. Otherwise, to the extent permitted by law, the Goods are stored at the sole risk and responsibility of the Storer who shall bear responsibility for any and all theft, damage to, and deterioration of the Goods, shall bear the risk and any and all damages caused by flood or fire or leakage or overflow of water, mildew, mould, heat, spillage of material from any other Storage Unit, removal or delivery of the Goods, pest or vermin or any other reason whatsoever.

9.2 Where loss, damage or injury is caused by the Storer, the Storer’s actions or the Storer’s Goods, the Storer agrees to indemnify and keep indemnified the FO from all claims for any loss of or damage to the property of, or personal injury to or death of the Storer, the Facility, the FO or third parties resulting from or incidental to the use of the Space by the Storer, including but not limited to the storage of Goods in the Space, the Goods themselves and/or accessing the Facility.

9.3 Certain laws may apply to the storage of goods including criminal, bankruptcy, liquidation and others. The Storer acknowledges and agrees to comply with all relevant laws, including Acts and Ordinances, Regulations, By-laws, and Orders, as are or may be applicable to the use of the Space. This includes laws relating to the material which is stored, and the manner in which it is stored. Such liability and responsibility rests with the Storer, and includes any and all costs resulting from such a breach.

9.4 If the FO reasonably believes that the Storer is not complying with any relevant laws the FO may take any action as it reasonably believes to be necessary, including the action outlined in clauses 20 & 7, trespassing in order to access the Storage Unit, contacting, cooperating with and/ or submitting Goods to the relevant authorities, and/or immediately disposing of or removing the Goods at the Storer’s expense, including where in the FO’s reasonable opinion the Storer is engaging in illegal activity in relation to the storage of the Goods. No failure or delay by the FO to exercise its rights under this Agreement will operate to waive those rights.

9.5 Indemnity against other costs and liabilities: Except where caused by breach by the FO ofthis Agreement or negligence on the part of the FO, the Storer assumes liability for, and indemnifies and will keep indemnified, the FO and its agents and employees from and against any and all injuries, actions, proceedings, claims, demands, liabilities, losses, damages, costs, penalties and all expenses legal or otherwise (including court costs and legal fees reasonably incurred) and of whatsoever kind and nature (including claims based in tort):

(a) arising out of or alleged to arise out of the delivery, installation, location, ownership, possession, use (including by reason of the use or incorporation of any invention resulting in infringements of patents), repair, maintenance, storage, or operation of the Storage Unit, and by whomsoever used or operated (except where used by the FO or any person on behalf of the FO); or

(b) incurred by the FO in respect of any loss of the Storage Unit by seizure, distress, execution or other legal process, confiscation or forfeiture of the Storage

Unit; or (c) arising out of any claim for patent, trademark or copyright infringement, for strict liability, or for any other reason being made against the FO in connection with the Storage Unit or their operation.

10. Insurance

10.1 The Storer warrants that it will not store property which is irreplaceable, such as currency, jewellery, furs, deeds, paintings, curios, works of art, or items of personal sentimental value or that are worth more than $2,000 (in aggregate) unless specifically itemised and covered specifically by insurance.

11. Termination

11.1 Subject to the either party’s right to terminate for breach of the Agreement under Contract Law, once the initial fixed Agreement Period as indicated on the front of the Agreement has ended, either party may terminate this Agreement by giving the other party Notice of the Termination Date in accordance with the period indicated on the front of this Agreement.

(a) In the event of any activities reasonably considered by the FO to be illegal, environmentally harmful, or a material contravention of this Agreement on the part of the Storer, the FO will notify the Storer and the Storer will have 3 Business Days to provide evidence to the FO that its activities are not in breach of the Agreement, or otherwise unlawful. If the Storer fails to provide evidence to the FO’s satisfaction, the FO, acting reasonably, may terminate the Agreement with Notice within the initial fixed period. Where the FO suspects that there may be danger to person or property, the FO may contact relevant authorities and terminate the Agreement without prior Notice within the initial fixed period.

(b) The FO is entitled to retain or charge apportioned Storage Fees if less than the requisite Notice is given by the Storer and the FO is not able to licence out the Storage Unit during this time. The Storer must remove all items from the Storage Unit before the Storage Unit is due to be picked-up at the Storer’s Premises or repossessed at the Facility and leave the Storage Unit in a clean condition and in a good state of repair to the satisfaction of the FO.

(c) Where the Storage Unit requires pick up, the FO will pick up the Storage Unit at the time and date given to the Storer by the FO. The Storer authorises the FO to enter upon the Storer’s Premises in order to repossess the Storage Unit with prior Notice. If after such Notice has been provided and the FO has used reasonable efforts to contact the Storer and the Storer is not onsite for this pick up then the FO and its employees and agents may, without liability or legal process, enter upon or onto the Premises and may break open any gate, door or fastening and detach or dismantle the Storage Unit from any part of the Premises to which the Storage Unit has been affixed.

(d) In the event that Goods are left in the Storage Unit after the Termination Date, cl 35 will apply.

(e) The Storer must pay any outstanding Storage Fees and any expenses on default or any other moneys owed to the FO up to the Termination Date, or cl 7 may apply. Any calculation of the outstanding fees will be by the FO, acting reasonably.

If the boxes are delivered within the first five calendar days of the month, there will be no Storage Fee charged. For any deliveries after this period, the full month’s charges will be applicable.

(f) Where the Storer fails to return the Storage Unit to the FO after 8 weeks of termination of this Agreement by either party and subject to the terms of this Agreement, the Storer must pay to the FO the commercial cost of replacing the Storage Unit. The FO will give 14 days’ notice to the Storer before imposition of this cost. The commercial cost will be calculated as being the replacement value of the Storage Unit less a reasonable deduction allowing for the age ofthe Storage Unit.

11.2 The Parties’ liability for outstanding moneys, property damage, personal injury, environmental damage and legal responsibility under this Agreement survive the termination of this Agreement.

12. Right to Dispose

12.1 Upon termination of this Agreement by either the Storer or the FO, the Storer is= required to empty any and all Goods in the Storage Unit prior to the Storage Unit being removed from the Storer’s Premises. Where any items are left in the Storage Unit and are not subject to default action under cl 7, the Storer authorises the FO to remove any remaining items and leave them at the Premises where the Storage Unit was collected. The FO will provide Notice to the Storer prior to undertaking such activities. If after such Notice has been provided and the FO has used reasonable efforts to contact the Storer, the Storer waives liability for any loss, damage, and theft that arises as a result of the items being left at the Premises. Where the goods are brought back to the Facility, the FO must give the Storer 7 days’ Notice before disposing of the goods left in the Storage Unit. Further, where the FO reasonably believes that the Storer is unwilling or unable to remove Goods from the Space upon termination or default of the Agreement, despite reasonable notice under these terms, the FO may allow the ACP to remove the Goods on such terms as agreed between the FO and the ACP without the need for further consent from the Storer.

13. Severance

13.1 If any clause, term or provision of this Agreement is legally unenforceable or is made inapplicable, or in its application would breach any law, that clause, term or provision shall be severed orread down, but so as to maintain (as far as possible) all other terms of the Agreement.

14. Extension of Agreement

14.1 Where the Storer continues to use the Storage Unit after the expiration or termination of this Agreement, the Storer must (without prejudice to the exercise by the FO of its rights, powers and remedies under this Agreement) continue to pay Storage Fees at the Facility’s current commercial rate. All other terms and conditions set out in this Agreement will continue to apply to the licence of the Storage Unit.

15. Notice

15.1 Notice will usually be given by email or SMS, or otherwise will be left at, or posted to, or faxed to the address of the Storer. In relation to the giving of Notice by the Storer to the FO, Notice must be in writing and actually be received to be valid, and the FO may specify a required method. In the event of not being able to contact the Storer, Notice is deemed to have been given to the Storer by the FO if the FO has sent Notice to the last notified address or has sent Notice via any other contact method, including by SMS or email to the Storer or the ACP without any electronic ‘bounce back’ or similar notification. In the event that there is more than one Storer,

Notice to or by any single Storer is agreed to be sufficient for the purposes of any Notice requirement under this Agreement

16. PPSR (Personal Properties Securities Register)

16.1 Contracting Out of PPSA Enforcement: If Chapter 4 of the PPSA does apply to the enforcement of a Security Interest arising under or in connection with this Agreement, the Storer agrees the following provisions of the PPSA will not apply to the enforcement of that Security Interest:

(i) section 95 (notice of removal of accession), to the extent that it requires the FO to give the Storer a notice;

(ii) section 96 (when a person with an interest in the whole may retain accession);

(iii) subsection 121(4) (enforcement of liquid assets – notice to grantor);

(iv) section 125 (obligation to dispose of or retain collateral);

(v) section 130 (notice of disposal), to the extent that it requires the FO to give the Storer a notice;

(vi) paragraph 132(3)(d) (contents of statement)


The Trustee for the Dace Trust - Kent Relocation Group Pty Ltd

ACN 005 040 200 ABN 54 712 591 719

30 Duerdin Street, Clayton. VIC 3168

Authorised Representative No. 468745 MST&

Direct Debit Terms & Conditions

Drawing arrangements:

We will provide you with at least 14 days’ notice if any terms of the payment arrangement are to change.

Where the direct debit due date falls on a non-business day, we will draw the amount on the next business day.

We will deduct payment, to a maximum of the amount due on your customer account, as and when payment is due within our trading terms.

We will advise you of the amount due and payable on your customer account in the form of an invoice/statement of account no less than 3 days prior to the direct debit date.

We reserve the right to cancel direct debit drawing arrangement if three or more drawings are returned unpaid by your nominated Financial Institution and to arrange with you an alternate payment method.

We will cancel your direct debit if you are no longer a customer of Kent Relocation Group Pty Ltd.

We will keep all information about your nominated bank account private and confidential, only to be disclosed at the request of you,the customer, or your financial institution in connection with a claim made to an alleged incorrect or wrongful debit.

Your rights:

You may terminate your direct debit payment schedule at any time by giving written notice directly to us, or through your nominated

Financial Institution. Notice given to us should be received by us at least 14 business days prior to the due date.

You may stop a particular payment by giving written notice directly to us, or through your nominated Financial Institution. Notice given to us should be received by us at least 14 business days prior to the due date.

Where you consider that a drawing has been initiated incorrectly, or there is a discrepancy in a payment amount, please contact us immediately so we can address your query, or lodge a Direct Debit Claim through your nominated Financial Institution.

If at any time you wish to change your bank account or personal details, please advise us in writing, to reach us at least 14 business days prior to your next payment.

Your responsibilities:

It is your responsibility to ensure the bank account information supplied to us is correct by checking it against a recent statement from your financial institution.

It is your responsibility to advise us in writing if the bank account, as nominated by you to be debited, is transferred or closed.

It is your responsibility to ensure that sufficient funds are available in the nominated account to meet a drawing on its due date.

If you terminate your direct debit payment schedule by notification to your financial institution, it is your responsibility to use your best endeavours to notify us as soon as you can after the cancellation.

It is your responsibility to arrange with us a suitable alternative payment method if you wish to cancel the Direct Debit Client Service Agreement.

Upon finalisation of your customer account with us, all outstanding funds will need to be paid by the due date stated on the final invoice.

Fees and charges:

We will notify you of any return unpaid transactions; and any applicable fee (plus GST) will be raised against your customer account.

If your nominated bank account has insufficient funds to cover a payment, you are responsible for any cost we incur as a consequence of covering payment.

Definitions:

Us, We or Our means Kent Relocation Group Pty Ltd who you have authorised by signing the Direct Debit Request.

You means the customer who signed the Direct Debit Request.

Your Financial Institution means the financial institution where you hold the account that you have authorised us to arrange to debit.


Main Points

All payments are to be made in advance by you (the Storer). Clause 3

To the extent permitted by law, the Facility Owner (the “FO”) is excluded from liability for the loss of any goods stored on its premises. Clauses 10

You must not store hazardous dangerous, illegal, stolen, perishable, environmentally harmful or explosive goods. Clause 6.5

While the Facility Owner takes reasonable care to provide a secure Storage Unit, we cannot guard against all risks and unforeseen circumstances beyond our control and therefore, we recommend that you take out insurance in relation to items you intend to store in the space or store valuable goods in places specifically designed for this purpose (i.e. a safety deposit box).

Minimum charge is 1 month per Kent Mobile Storage Unit.

After the agreement period has expired, 10 days’ notice must be given for termination of this agreement. Clause 7

The Storer must notify the FO of all changes of address, e-mail and contact telephone numbers. Clause 2.4

The FO has the right to enter the Premises in certain circumstances. Clauses 13

The FO retains title to the Storage Unit throughout the Agreements’ term. Clause 5

The FO may discuss your account, any default and your details with the ACP. Upon termination or default, the FO may elect to

release items to the ACP. Clause 9NS OF AGREEMENT FOR CONTAINER HIRE 2020

1 AGREEMENT

If the Type of Hire is type 1 or 2, the Owner leases to the Hirer, and the Hirer leases from the Owner, the Container.

If the Type of Hire is type 3, the Owner agrees to allow the Hirer to store the Hirer’s Container at the Owner’s Premises.

2 RESPONSIBILITY

2.1 The responsibility for the Container by the Hirer commences as from the Commencement Date.

2.2 The Hirer agrees to accept full responsibility for any loss or damage to the Container during the Hire Term. If the Container suffers any damage, however occurring, or if the Container is lost or stolen during the Hire Term, the Owner will be entitled to recover from the Hirer the costs of repair or replacement of the Container as a liquidated debt.

2.3 The Hirer agrees not to move or cause to be moved the above-mentioned container/s from the place at which it is delivered without first obtaining the written permission of the Owner. Relocations are to be carried out by the Owner and/or its agent only, at the cost of the Hirer.

2.4 The Hirer must give Notice of the change of address, phone numbers, or email address of the Storer or the Alternate Contact Person (“ACP”) within 48 hours of any change.

3. PAYMENTS

3.1 The Hirer must pay the Hire Fees one month in advance, by direct debit, or credit card. The Hire Fees will be debited= from the Hirer’s nominated credit card or bank account on a nominated working day of each month.

3.2 The Owner may increase the Hire Fees by notice in writing to the Hirer at any time.

3.3 Any Hire Fees not paid by the Hirer by the due date will be subject to interest at the rate of 18% per annum

4. TERMINATION OF AGREEMENT

4.1 Upon termination of this Agreement, the Hirer will immediately remove all goods from the Container and ensure the Container is clean and empty. Should the Hirer fail to do so, the Hirer appoints the Owner or its agents to do so at the cost of the Hirer.

4.2 On termination of this Agreement, the Hirer agrees to ensure the Owner has reasonable access for a vehicle for the purpose of loading the Container/s referred to in this Agreement.

5. OWNERSHIP

5.1 The Container is, and will at all times be and remain, the sole and exclusive property of the Owner, and the Hirer will have no right, title or interest in the Container except as expressed in this Agreement, notwithstanding that the Container may be leased to and in the possession of the Hirer or attached to any vessel, land, or buildings.

5.2 The parties acknowledge and agree that for the purposes s 109(1) of the PPSA, each hire agreement does not secure payment of or performance of an obligation;

5.3 Without limiting 5.2, if Chapter 4 of the PPSA does apply to the enforcement of a security interest arising under or in connection with a hire agreement, the Hirer agrees the following provisions of the PPSA will not apply to the enforcement of that security interest:

a. Section 95 (notice of removal of accession), to the extent that it requires the Owner to give notice to the Hirer;

b. Section 96 (when the person with an interest in the whole may retain accession);

c. Subsection 121(4) (enforcement of liquid assets - notice to grantor);

d. Section 125 (obligation to dispose of or retain collateral);

e. Section 130 (notice of disposal), to the extent that it requires the Owner to give the Hirer a notice;

f.  Sub Section 132(3)(d) (contents of statement of account after disposal);

g. Sub Section 132(4) (statement of account if no disposal);

h. Section 142 (redemption of collateral);

i. Section 143 (reinstatement of security agreement).

5.4 The Hirer consents to the Owner effecting a registration on the PPS register (in any manner the Owner considers appropriate (in relation to any security interest arising under or in connection with a hire agreement, and the Hirer agrees to provide all assistance reasonably required to facilitate this.

5.5 The Hirer waives the right to receive any notice under the PPSA (including notice of a verification statement) unless the notice is required by the PPSA and cannot be excluded.

5.6 The Hirer acknowledges that if the Owner’s interest under a hire agreement is a security interest for the purposes of the PPSA:

a.     That security interest relates to the goods and all proceeds of any kind;

b.     Each hire agreement is a security agreement for the purposes of the PPSA.

5.7 If the Hirer makes a payment to the Owner at any time, whether in connection with a hire agreement or otherwise, the Owner may in its absolute discretion, apply that payment in any manner it sees fit.

5.8 The parties agree that the terms and conditions of each hire agreement and any other related documents are confidential. The parties agree that the contents of these documents will not be disclosed (except to this extent and for the purposes, such disclosure is expressly permitted by this agreement) or required by the law (other than s275(1) of the PPSA). 6. RISK & DAMAGE

6.1 Except for normal wear and tear, the Hirer must pay the Owner on demand for all damage to, loss, or destruction of or to the Container that occurs during the Hire Term or while the Container is in the Hirer’s control or possession.

6.2 Under no circumstances are Dangerous Goods to be stored in the Container. In the event, the Hirer stores Dangerous Goods in the Container the Hirer will commit an event of default and the Owner will be entitled to terminate the Agreement.

6.3 The Hirer is responsible for any damage to, spoilage of, or theft of any contents stored in the Container, including, without limitation, including but not limited to damage caused by leaking of any equipment, failure or malfunction of any refrigeration unit that is part of or leased in connection with the Container, condensation, humidity, transport, theft, fire, vandalism, vermin, insects including termites/white ants, heat, cold, dust, water or loss caused by forces of nature.

6.4 If during the Hire Term the Container is lost, stolen, destroyed, or damaged, and in the sole opinion of the Owner is not repairable, the Hirer must:

a.  immediately notify the Owner in writing of such occurrence;

b.  continue to pay the Owner all Charges owed until the end of the Hire Term; and

c.   pay to the Owner the replacement value of the Container.

7. TERMINATION

7.1 This Agreement terminates on the End Date.

7.2 Upon the termination of this Agreement the Hirer must immediately return the Container and pay to the Owner the Hire Fees, and any fees incurred by the Owner to clean and/or repair the Container, and to recover possession of the Container.

7.3 Within 10 working days of the End Date, the Owner will notify the Hirer in writing of the total costs payable to the Owner under clause

7.4 The Owner may then deduct this amount from the Hirer’s credit card.

8. WAIVER OF RIGHTS

8.1 Force majeure: The Hirer’s obligations under this Agreement are absolute and will not be affected by any circumstance or event beyond the Hirer’s control, of whatever nature, including, but not limited to, fire, storm, flood, earthquake, explosion, accidents, terrorism, sabotage, riots, civil disorder, insurrection, war, strikes, lockouts, labor shortages, stoppages or disputes, transportation embargoes or delays, failure or shortage of material, equipment, fuel, electricity or other supplies, failure of suppliers to deliver as requested, inability to finish repairs, acts of God, and acts, orders, directions or regulations of any government or its branches or agencies.

8.2 Waiver: To the full extent permitted by law, the Hirer waives all rights it may have under any statute, law, or treaty

9. DEFAULT

9.1 The Hirer commits an event of default under this Agreement if:

a.  it fails to pay any Hire Fees when due under this Agreement and it does not remedy its failure within two (2) workings days of the date that the Owner notifies it of its failure;

b.  the Hirer fails to perform any other obligation under this Agreement and it does not remedy its failure within 10 workings days of the date that the Owner notifies it of its failure; or

c.  the Hirer ceases doing business, becomes insolvent, commits an act of bankruptcy, or becomes the subject of any proceeding under any bankruptcy act, or its counterpart under the law of Australia or any territory outside of the jurisdiction of Australia.

9.2 If an event of default occurs, the Owner may (but is not obliged to) immediately without notice to the Hirer, and without releasing the Hirer from any accrued obligations, do one or more of the following:

a.  terminate this Agreement;

b.  declare the balance of the Hire Fees, and any other fees, due and payable by the Hirer;

c.  retake possession of the Container; and

d.  remedy any default that the Hirer commits under this Agreement, at the Hirer’s cost.

9.3 In the event that the Owner terminates this Agreement, the Hirer must immediately return the Container to the Hirer.

9.4 The Hirer irrevocably authorises the Owner to enter upon any property occupied by the Hirer for the purpose of removal of the Container, if and when this Agreement is terminated, and in doing so the Hirer irrevocably authorizes the Owner to take possession of any property in, on or attached to the Container which is not the Owner’s property, and the Hirer acknowledges and agrees that the Owner is not liable for the care or safekeeping of any property removed from the Container. 9.5 Termination of this Agreement will not relieve or discharge the Hirer from any obligations under this Agreement incurred prior to termination.

10. EXCLUSION OF WARRANTIES

10.1 State of the Container: the Hirer. You acknowledge and agree that you: (i) have inspected the Equipment prior to or upon its delivery to you; and (ii) you accept it in its current state.

10.2 Exclusion of warranties. To the full extent permitted by law, we exclude and are not liable for any condition or warranty (of any kind) which is not expressly set out in this Agreement.

10.3 Specific warranties excluded. Without limiting paragraph (b) above, we make no express or implied warranty in relation to

(i) the fitness of the Equipment for any particular purpose;

(ii) the merchantability of the Equipment; or

(iii) the description, state, quality, or condition of the Equipment.

10.4 Limitation of Liability. You agree that if you suffer a loss (including economic loss), damage, cost, expense, or claim howsoever arising as a result of the hiring or our maintenance and support of the Equipment including, without limitation, any defect in the Equipment, our liability to you is limited to the repair or replacement of the Equipment. We are not liable under any circumstances for any direct, indirect, economic, special, or consequential loss or damage of any nature whatsoever that you may suffer from the use or hire of the Equipment.

11 .INDEMNITY

11.1 In consideration of the Owner entering into this Agreement, the Hirer indemnifies and will hold the Owner harmless from all liability, damage, cost, or expense arising out of any:

a.   failure by the Hirer to comply with its obligations under this Agreement;

b.   any claim for personal injury or death, and for loss of or damage to person, property, cargo, vessels or vehicles, arising out of or incident to the ownership, selection, possession, leasing, operation, control, use, storage, loading, unloading, moving, maintenance, delivery or return of the Container;

c.   any forfeiture, seizure, impounding of, or claim of charge, lien, or encumbrance on the Container.

11.2 This indemnity survives the termination of this Agreement.

12. SUBHIRE

12.1 The Hirer has no right to assign this Agreement or to sublet, rent, or otherwise hire out or part with possession of the Container, to any other party without the Owner’s prior written consent.

13. ACCESS TO CONTAINER

13.1 Where the Container remains on the Owners property, the Hirer must report to the Owner’s administration office in order to gain permission to access the Container.

14. GENERAL

a. Binding: This Agreement binds the parties, their successors, and assigns and shall be governed by the laws of Queensland.

b.  Costs: Should it be necessary by the Owner to incur legal/debt collection and or other expenses (including commercial agent and private inquiry fees) in the enforcement of its rights under this Agreement, or in obtaining or attempting to obtain payment of any amount due by the Hirer, the Hirer expressly undertakes to be liable to reimburse the Owner on an indemnity basis the whole amount of such expenses and fees.

c.   Waiver of Rights: No failure to exercise nor delay in exercising any right, power, or remedy by the Owner operates as a waiver.

d.  Cumulative Rights: The Owner’s rights under this Agreement are in addition to, and do not exclude, any right at common law, equity, or any other agreement between the Hirer and the Owner.

e.  Variation of terms and conditions: The Owner may amend the terms and conditions of this Agreement upon written notice to the Hirer.

f.  Taxes: The Hirer is responsible for the payment of all taxes and levies, duties, or charges which arise under or in connection with this Agreement (including, if any, stamp duty).

g.  GST: The Hire Fees do not include GST, and GST is payable by the Hirer in addition to the Hire Fees.

h.  Further Assurances: The Hirer agrees to execute and deliver any instruments and do such other actions as the Owner requests in connection with the enforcement of the Owner’s rights under this Agreement


The Trustee for the Dace Trust - Kent Relocation Group Pty Ltd

ACN 005 040 200 ABN 54 712 591 719

30 Duerdin Street, Clayton. VIC 3168

Authorised Representative No. 468745 MST&

Your dedicated Customer Service Representative will be in touch soon.


Once quote is accepted a dedicated customer service representative will reach out within 2 business days to confirm & book your move dates.

Destination: Residence

Room Name

Qty

Description

Packing

Method

Bedroom

2

PBO Carton Small




1

PBO Carton Large



Bedroom 2

1

Chair - Office

Dining Chair Cover Dom (1.00)



1

Heater




1

Desk - Dismantled




2

Computer Monitor



Bedroom 3

15

Treasure Pak Supply


PBO


2

Table - Bedside




1

Bed - Queen

Mattress Cover Queen Dom (1.00)



1

PBO Carton Large



Dining

1

Table - Dining




1

Bar Stool



Garage

1

Clothes Dryer




12

Crate - Plastic




6

Plastic case - Small




1

Heater




3

Bag




6

PBO Carton Small




9

PBO Carton Large




1

Washing Machine




1

Plasma Medium 1400




1

Roof Rack




1

Roof Rack parts



Kitchen

6

Treasure Pak Supply


PBO


6

Readers Pak Supply


PBO


1

Refrigerator



Lounge

1

Table - Occasional




1

Table - Coffee




5

PBO Carton Small




1

Lounge - Suite 5 piece corner

3 Seater Cover Dom (2.00)

PBR

Outside

1

Brooms




2

Eski




2

Camping Equipment




2

BBQ - Small




Our Vision

GIVING PEOPLE THE 
FREEDOM TO MOVE.