Dale Carnegie Offerings & Schedule

Phase one will help you master the communication skills necessary in today's demanding business environment. You will learn to strengthen interpersonal relationships and develop a self-assured attitude, instilling confidence and enthusiasm in your workplace.

Objectives:

• Build on confidence and personal leadership competence
• Strengthen skills in relating to others and build inclusivity in your organization
• Enhance skills to communicate logically, clearly, and concisely. Energize and engage listeners And listen with empathy
• Develop leadership skills to take charge of your life, be more flexible and innovative, inspire others, and motivate others to action
• Power yourself to control attitudes and reduce stress so you can be at your optimum best

In phase two, you will learn proven methods for developing engaged, high-performing teams. Learn to build a culture where team members are confident in their abilities, empowered to take action, enthusiastic to deliver results and inspired to make a difference.

Objectives:

• Discover how experiences, beliefs, and values shape our leadership style, and discover the impact of that style on the organization’s environment and culture
• Develop human potential and build relationships of mutual trust and respect
• Create and maintain processes and procedures that drive innovation, plan and define performance goals, utilize time effectively, delegate, analyze problems, and make decisions
• Develop leadership by demonstrating effective questioning and listening skills: one-on-one, in small groups, and leading problem-solving meetings
• Balance the desired outcomes of visions and plans with an accurate assessment of actual performance, and hold others accountable to predetermined results

In phase three, you will learn to evolve transactional working relationships into strategic partnerships. Strategic partnerships create value - whether they are with internal stakeholders or external clients. This phase will improve how you "sell" yourself and your ideas and develop a network of trust.

Business Partnering: Becoming a Trusted Advisor Objectives:

• Build trust and strengthen relationships across organizational lines
• Gain credibility and visibility for teams and projects
• Collaborate with internal and external clients productively
• Become a true consultant to stakeholders
• Develop a personal reputation that will expand influence
• Move from addressing tactical needs to developing strategic partnerships
• Proactively listen to earn respect and trust
• Evolve to a deeper understanding of the broader organizational context
• Present persuasive, convincing points-of-view
• Provoke stakeholders to consider new approaches

Winning with Relationship Selling Objectives:

• Create and demonstrate sales strategies that facilitate the buying process through relationship-oriented techniques
• Use methods to establish a connection with customers to gain access and establish trust
• Construct solutions in collaboration with customers while offering insights and establishing value
• Apply the Dale Carnegie Sales Model to eliminate objections and minimize the need for negotiation
• Employ proven techniques to maintain customer relationships and encourage repeat business

Phase Four focuses on structuring effective messages that build credibility, enhance group interactions, and clearly convey your ideas. You will see measurable gains in better communication, group engagement, and ultimately, your leadership presence.

High Impact Presentations Objectives:

• Plan and organize professional presentations that speak directly to your chosen audience.
• Be your authentic self to create a positive impression and maintain it throughout your entire presentation.
• Be more natural, relaxed, and confident when making presentations.
• Elevate your ideas with clarity and force to maximize retention.
• Sell ideas, influence, and inspire others to action.