Program Objectives

• Build greater self-confidence
• Strengthen people skills
• Enhance communication skills
• Develop leadership skills
• Reduce stress and improve our attitude

Program Overview

This world-renowned program is based on more than 100 years of experience. It proves that real growth and change can occur with solid principles and practice, supported by consistent coaching. Underlying Dale Carnegie programs are the 30 human relations principles – the distilled wisdom of Dale Carnegie's famous book 'How to Win Friends and Influence People,' one of the most popular business books of all time.

These time-tested principles will help your employees build relationships by focusing on the needs, concerns, and interests of the other person. For more than 100 years, the focus of our programs has been on improving relationships by focusing attention on others and fostering trust and integrity. Companies today know that people provide the edge to increase customer satisfaction, expand market share, and build corporate value. How can organizations prepare employees to deliver peak performance? The Dale Carnegie Course® can help. 

Using team dynamics, intra-group activities, and time-spaced learning, participants master the capabilities needed in today’s business environment. They learn to strengthen interpersonal relations, manage stress, and handle fast-changing workplace conditions. They become persuasive communicators, creative problem-solvers, and confident, enthusiastic leaders. Over the course of
​8 weeks, participants learn how to focus on the important priorities in their life, whilst receiving the support they need to implement practical tools that enable personal and professional growth. Our graduates report breakthroughs in these areas:

Communication - become clear, concise, and persuasive:
​Many people enroll in this program because they want to improve their ability to speak in front of groups. They learn that communicating starts with listening. When we become active listeners, our one-on-one communications improve. Through practice, we become more clear and concise, and able to capture and hold people's attention, whether one-on-one or in front of a group.

People skills and human relations:
​People skills are an essential ingredient for business and personal success. The principles in How to Win Friends and Influence People are the foundation for building better relationships, getting enthusiastic cooperation, handling conflict, and changing attitudes and behaviors.

Controlling stress and developing a positive attitude:
​Are you being asked to do more with less, produce at a higher quality and lower cost, and do it faster with fewer resources? You're not alone. Keeping a positive attitude under this new business reality is not a case of reacting to circumstances; it is a result of a decision. You can choose to put stress in perspective and not let worry steal the time and energy you could instead be using productively.

Leadership skills - get willing cooperation:
​Leadership always has been and always will be about influence. No matter your title or your position on the organization chart, you have the ability to positively influence others on the job, in the home, at the church, and in your community. Our graduates rise to the opportunity for leadership and learn how to create an environment that results in willing cooperation from those they influence.

Building self-confidence:
​We offer no magic pills. We do offer the observation, based on more than 100 years of experience, that our graduates develop more self-confidence. Throughout the active learning process, participants discover how to communicate more effectively, build better relationships, lead others in a positive direction, control stress and have a positive attitude. When these skills are developed, self-confidence is an inevitable result.

Program Outline

1. 1.Communicate more confidently.
2. 2.Use a proven process to recall names and facts.
3. 3.Build trust and persuade people to take action.
4. 4.Project an enthusiastic attitude.
5. 5.Communicate logically, clearly and concisely.
6. 6.Energize and engage listeners.
7. 7.Create a safe and caring environment.
8. 8.Manage stress and minimize worry.
9. 9.Strengthen relationships.
10. 10.Give constructive feedback that empowers others.
11. 11.Encourage positive thinking.
12. 12.Identify and reward successes.
13. 13.Commit to continuous improvement.

Program Breakdown