Executive Research Business Brief

Empathy is no longer a “nice-to-have”—it’s a strategic leadership capability that drives retention, engagement, and performance. Yet, despite its proven impact, empathy remains underdeveloped in many organizations. Join Dale Carnegie for a high-impact, one-hour executive briefing that explores how empathy—when balanced with accountability—can transform leadership effectiveness and organizational culture.

Who should attend?

HR Executives • Learning & Development Leaders • Organizational Development Professionals • Senior Leadership

What you'll learn:

This session will unpack Dale Carnegie’s latest global research, revealing common empathy gaps, and offering actionable strategies to embed empathy into leadership development and communication practices. Whether you're leading a team, shaping culture, or designing learning programs, this session will help you harness empathy as a measurable business advantage.
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Why you want to learn it:

Only one in four employees strongly agree that their leader cares about them as a person, and this gap in perceived empathy has a direct impact on engagement and retention. Additionally, Dale Carnegie’s research shows that 67% of employees in high-empathy environments have a high intent to stay, compared with only 4.7% in low-empathy environments. Teams in high-empathy environments are significantly more likely to meet or exceed their goals. Empathy isn’t just good leadership—it’s a measurable business advantage.

How it will help you:

Become better positioned to reduce turnover, protect your talent investment, and create a culture where people feel seen, heard, and motivated to contribute their best. You’ll walk away with a clearer vision of how empathy can help your organization thrive in a human-centered future of work.

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